As corporate travel event organizers and information providers continued to highlight Diversity, Equity and Inclusion, the needs of travelers with disabilities this year came to the fore. The BTN Group this summer ran an online event diving into the challenges of accessibility in travel. The topic found its way to other trade publications and one…
Fox World Travel chief culture officer Audra Mead discusses the benefits of nurturing “leaders-in-progress.” By letting people — regardless of title — lead projects, present to senior executives and chart their journeys, organizations can get stronger from within and individuals can reach their potential. Organizational culture is the foundation from which leaders secure solid footing…
The pandemic forced BCD Travel to manage nearly half a billion dollars worth of unused, nonrefundable tickets during the year ending last month. During the first half of last year, Travel and Transport saw a 300 percent increase in the number of unused tickets stored in its database. American, Delta, Southwest and United in financial…
Remember the good old days when corporate travel professionals would see 50 percent compliance to preferred booking channels for lodging as a big challenge? Nowadays, 50 percent of anything would be everything. Still, duty of care calls for companies that expect to travel again to address this issue, ensuring relevance for the question of whether…
Traxo designed its newest product feature to appeal to those with middling data management savvy and resources. Giving clients another way to visualize and report on their travel program activity, the Data Explorer can populate spreadsheets with information from TMCs, supplier websites and other sources for easy viewing and exporting. Traxo already offers a reporting…
No surprise here: Travel management companies are consolidating. The No. 14 company on Travel Weekly’s 2020 list of top leisure and corporate agencies, Houston-based Frosch International Travel agreed to acquire CorpTrav, according to sources. Two industry veterans familiar with the companies discussed the deal on the condition that they not be identified, since they were…
As the corporate travel profession faces its greatest crisis, there has been much talk about the value of travel management companies. Their role was evident in how TMCs got people home when they were stranded. It goes beyond customer care, but it depends on visibility. Many corporate travel buyers said the pandemic strengthened the case…
