Ninety percent of about 60 travel management company personnel polled in January by GBTA expected their firms to increase staff size in 2023 compared with last year. Forty-six percent said their companies were still smaller than they were before Covid. TMC staffing shortages and resulting service problems are not as widespread as they were several…
For Willy Wong, a call from Travelport’s head of Australia and New Zealand a few years ago seemed like a missed opportunity. But it developed into a happy relationship with five North America-based travel management companies. During an interview this month, the founder of Toronto-based automation provider iFuture said that as a software developer, his…
BCD Travel is moving to two global distribution system partners from three, focusing on Amadeus and Sabre while leaving out Travelport. “We have a high regard for Travelport, but we’re confident that the direction we’ve taken is the right one for our business and our customers,” according to a statement attributed to Thane Jackson, BCD…
Glimpsing backward and forward, Fox World Travel chief information officer Sam Hilgendorf offers a primer on how self-sovereign identification works and a description of how it will impact business travel. When was the last time you felt in full control of your identity and personal information? For me, it was around 1997. I had my…
Travelport this month announced enhancements including a self-service portal allowing travelers to manage their bookings. The portal was one reason longtime Travelport subscribers Christopherson Business Travel and Fox World Travel upgraded to the new Travelport+ platform. The pair also cited multisource content aggregation, new merchandizing capabilities and more automation for things like ticket exchanges. Travelport…
As corporate travel event organizers and information providers continued to highlight Diversity, Equity and Inclusion, the needs of travelers with disabilities this year came to the fore. The BTN Group this summer ran an online event diving into the challenges of accessibility in travel. The topic found its way to other trade publications and one…
Fox World Travel chief culture officer Audra Mead discusses the benefits of nurturing “leaders-in-progress.” By letting people — regardless of title — lead projects, present to senior executives and chart their journeys, organizations can get stronger from within and individuals can reach their potential. Organizational culture is the foundation from which leaders secure solid footing…
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