BCD Travel is moving to two global distribution system partners from three, focusing on Amadeus and Sabre while leaving out Travelport. “We have a high regard for Travelport, but we’re confident that the direction we’ve taken is the right one for our business and our customers,” according to a statement attributed to Thane Jackson, BCD…
Glimpsing backward and forward, Fox World Travel chief information officer Sam Hilgendorf offers a primer on how self-sovereign identification works and a description of how it will impact business travel. When was the last time you felt in full control of your identity and personal information? For me, it was around 1997. I had my…
Travelport this month announced enhancements including a self-service portal allowing travelers to manage their bookings. The portal was one reason longtime Travelport subscribers Christopherson Business Travel and Fox World Travel upgraded to the new Travelport+ platform. The pair also cited multisource content aggregation, new merchandizing capabilities and more automation for things like ticket exchanges. Travelport…
As corporate travel event organizers and information providers continued to highlight Diversity, Equity and Inclusion, the needs of travelers with disabilities this year came to the fore. The BTN Group this summer ran an online event diving into the challenges of accessibility in travel. The topic found its way to other trade publications and one…
Fox World Travel chief culture officer Audra Mead discusses the benefits of nurturing “leaders-in-progress.” By letting people — regardless of title — lead projects, present to senior executives and chart their journeys, organizations can get stronger from within and individuals can reach their potential. Organizational culture is the foundation from which leaders secure solid footing…
The pandemic forced BCD Travel to manage nearly half a billion dollars worth of unused, nonrefundable tickets during the year ending last month. During the first half of last year, Travel and Transport saw a 300 percent increase in the number of unused tickets stored in its database. American, Delta, Southwest and United in financial…
Remember the good old days when corporate travel professionals would see 50 percent compliance to preferred booking channels for lodging as a big challenge? Nowadays, 50 percent of anything would be everything. Still, duty of care calls for companies that expect to travel again to address this issue, ensuring relevance for the question of whether…
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