Following his intimate involvement in an award-winning NDC corporate travel program, Tony D’Astolfo of Serko, in his unique way, spotlights one of the unsolved issues: the economics. Many have debated whether airline distribution evolution is mainly about the technology or the money. Both matter. They say you should never talk politics or religion. These days…
One of the pandemic’s silver linings has been greater awareness of and attention to corporate duty of care. According to Claire Langford, a veteran travel buyer and former TMC program manager now with CoreTrust Purchasing Group, organizations taking a broader view of employee wellbeing can not only mitigate risk, but also improve recruiting and retention….
Chainwide deals represent an integral part of a company’s hotel program. They supplement uniquely negotiated, core hotels as corporations aim to get the best possible savings and coverage while delivering sufficient breadth to support traveler wellbeing. But are travel managers effectively achieving their goals with chainwide deals? Buyers typically negotiate with individual, strategic properties in…
Alex Thompson, founder and CEO of legal support provider Legaroo, thinks the digital nomad lifestyle is “wonderful.” He’s also got some words of caution. _________ The growing, geographically free lifestyle of digital nomads challenges companies to update their recruiting, legal and risk procedures. The trend is part of business travel’s evolution since these employees work…
Serko’s Tony D’Astolfo is always ready to serve his two cents with a smile. There’s been a lot of talk about the Great Resignation. And while we could debate why it’s happening, something not up for debate is how hard the travel industry has been hit by it. Hospitality executives lament the difficulty of replacing…
Travel technology consulting veteran Norm Rose urges a push for smart contracts to improve the efficacy of negotiated corporate travel agreements. Emerging as the next generation of the internet, Web3 has a broad definition. It includes virtual reality in the metaverse, blockchain, token-based economics and decentralization of technology. For the corporate travel industry, the focus…
Travel manager Brad Seitz touched a nerve in his June 22 Op Ed cautioning travel suppliers not to blame corporate clients for failing to precisely project when and to what degree booking volumes would recover. In his response below, CWT chief customer officer Nick Vournakis doesn’t make excuses for insufficient TMC service. He knows providers…
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