Tag Archives: From The Field

Steve Glenn On Enforcing Your Travel Policy, Or Getting Rid Of It

By | June 14, 2018

Without a travel policy, an organization doesn’t have much of a managed travel program. And when there is a formal policy, many travelers don’t follow it — if they are even aware of it. There are several reasons why an organization may not enforce its own rules, but Executive Travel chairman and CEO Steve Glenn thinks efforts to… Read More »

Kurt Knackstedt On Fintech And ‘Distributech’

By | June 7, 2018

Change is constant, yet change is hard. That’s the quandary many in the travel industry face, especially as it relates to distribution. Tried and true technologies continue to operate as designed decades ago, with speed and reliability. However, changing traveler demands and nearly universal access to information have some calling for new designs. Kurt Knackstedt is CEO of… Read More »

Arlene Coyle On Who Owns Business Travel

By | May 17, 2018

In corporate travel, sometimes there is tension between what is best for the employee doing the traveling and what is best for the organization footing the bill. Travel programs strive to find a balance that suits both. Arlene Coyle is chief commercial officer for corporations in the Travel Channels division at Amadeus IT Group. She discusses how a… Read More »

Tom Tulloch On GDPR And Supply Chain Compliance

By | May 10, 2018

Data protection and privacy have been a big deal for a long time in the data-intensive travel industry. With new regulations set to take effect — covering all European citizens and companies doing business in Europe — there are many new questions about who is impacted and how to comply. Tom Tulloch, executive vice president and managing director… Read More »

Anant Kale On The Automation Revolution And Which Jobs Robots Will Take

By | May 1, 2018

Industry dialogue about artificial intelligence and the new services featuring it are all well and good. Seriously, though, what does it mean for my job? AppZen CEO and co-founder Anant Kale doesn’t have all the answers, but offers a compelling case for why, as a general statement, the humans will be alright. Gartner predicts that artificial intelligence will… Read More »

Mark Williams On FAA’s Apparent Lack Of Concern (Or Its Ineptitude)

By | April 17, 2018

“60 Minutes” on Sunday ran a segment about “persistent” safety issues and “an alarming number” of mechanical incidents at Allegiant Air, the ultra-low-cost carrier based in Las Vegas. “Between Jan. 1, 2016, and the end of last October, we found more than 100 serious mechanical incidents, including mid-air engine failures, smoke and fumes in the cabin, rapid descents, flight… Read More »

Simon Barker On Whether The Corporate World Is Ready For New Technology

By | April 11, 2018

As co-founder and CEO of financial technology firm Conferma, Simon Barker has been in the thick of corporate travel’s virtual payment movement. The benefits of single-use virtual credit card accounts are well known: improved security, better management controls, easier reconciliation and a more convenient experience for travelers without their own corporate cards. Barker points out the payment option… Read More »