From The Field

Op Ed: Will Tate And Kathy Kent On ‘True’ Global

GoldSpring Consulting’s Kathy Kent and Will Tate sketch out the foundations for going global with corporate travel management companies. Global is a frequently used term to describe a corporate travel program and its travel management company support. When you hear “global” and “TMC,” what model comes to mind? Everything from every country is the same?…

Op Ed: Pat McDonagh On A Career In The Virtual World

Clarity CEO Pat McDonagh muses on how his career would look today without the essential in-person moments. U.K. Chancellor of the Exchequer Rishi Sunak caused a bit of a stir this week by suggesting that young people in business would benefit from being in the office because face-to-face interactions, learning opportunities and relationships are essential…

Op Ed: Craig Fichtelberg On The Red Flags Of Travel Management Company Consolidation

Craig Fichtelberg is president and co-founder of AmTrav, a travel management company that has not participated in the latest cycle of acquisitions. He knows you’ll take his comments with a grain of salt. Consolidation among travel management companies has accelerated. Employees and customers are the most critical components in every acquisition. They’re also vulnerable and…

Op Ed: Scott Gillespie On The Case For A Bold New Travel Policy

Scott Gillespie of tClara warned that his advice here would make “old-school” procurement folks gnash their teeth. “So be it,” he said. The sustainability issue is rising quickly up the executive agenda. The problem is what to do about it from a business travel perspective. I see a boldly simple but controversial solution with broader…

Op Ed: George Kalka On Why You Need To Hear The Silent Traveler

Fox World Travel’s George Kalka highlights why corporate travel programs may need to refresh the ways they gather input from travelers. Silent travelers can be found in every organization’s travel program. How are you listening? These travelers are our most challenging travelers to hear. Often, they are technology-forward, self-sufficient employees who are less likely to communicate…

Op Ed: Stefan Wälde On Why ‘Request To Pay,’ Europe’s Answer To PayPal, Apple And Google, Will Change Payment Processes

In this guest post, Stefan Wälde of AirPlus offers a primer on Request to Pay and highlights its potential for commercial transactions. In the digital age, customers have many options for paying for their products and services. For this reason alone, it was important and right that the European Payment Services Directive (PSD2) was implemented…

End of content

End of content