After seven years with Egencia, $2.3 billion U.K.-based multinational events and research company Informa is targeting February to implement TripActions for workers in 28 countries. After the well-capitalized new entrant caught the eye of Informa’s travel manager of nearly 10 years, Melissa Willock, it bested four competitors in a roughly four-month bake-off involving six divisions…
Many companies are checking temperatures before employees enter facilities. The federal government and some states recommended the procedure to help businesses reopen. Thermal scanning also is already happening at some airports around the globe, as well as other locations. Travelers should expect to encounter more health screenings of different sorts. Thermal scanning is supposed to…
Southwest Airlines is using new revenue management tools in a fight against lower-cost competition. For travel buyers, the impact could be fewer low airfares from Southwest and, in turn, its big three U.S. rivals. Already there are signs pointing to fare hikes during the second half of this year. Fuel prices are up, prompting some airlines…
It’s common for travel management companies to charge extra when booking a supplier requires more work or generates less revenue. This is the basic idea behind American Express Global Business Travel’s additional $10 per transaction fee for certain airlines, revealed here on Tuesday. Sources contacted mainly by email during the past 24 hours indicated that other TMCs…
American Express Global Business Travel in an August letter indicated customers would pay a $10 surcharge on transactions booked with airlines deemed “high cost.” “This additional $10 fee applies to any transaction booked with a supplier that is booked outside a GDS; does not settle its accounts through industry-standard methods; has limited or no participation…
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