Posted in Methods Negotiating Reporting

Industry Vets And A Newbie Muse On Travel Management Metrics That Matter

Some travel management pros see service level agreements with travel management companies as pretty much worthless. SLAs can be hard to measure or validate, and…

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Posted in Methods Suppliers

Frosch Acquisition Of TCG Consulting Centers On ‘Total Cost Of Ownership’ Model

Frosch International Travel acquired TCG Consulting, for the first time enabling the travel management company to offer advisory services. More than 50 employees will join…

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Posted in Distribution

A Few Minutes With Cory Garner

It’s as if he never left! Jay Campbell this week spoke for about eight minutes with American Airlines VP for sales and distribution strategy Cory…

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Posted in Productivity Suppliers

Mobile Is A Differentiator In Fast-Expanding GoToMeeting Parent’s Frosch Selection

Boston-based LogMeIn roughly tripled its revenue and employees via acquisitions since sourcing pro Jean Johnson joined the tech firm nearly two years ago. As director of…

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Posted in Distribution

Little-Known WTMC Doggedly Charts NDC Path With American Airlines, British Airways

Though it claims more than 75 consolidated or shared clients including Dropbox, Iconiq Capital, Soros Fund Management and Spotify, New York-based WTMC is something of…

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Posted in Distribution

Concur, Frosch, HRG Sign Up For New AA NDC Program Offering $2 Per Segment, Other Benefits

American Airlines will pay participating travel agencies $2 per net segment booked and ticketed using certified NDC connections at all points of sale on AA-marketed…

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Posted in Reporting Suppliers

After Enlisting Two Dozen TMCs, Concur’s Preferred Program Loses A Few

Frosch recently left the Concur preferred travel management company program because it didn’t want to use all the required technology. A similar thing happened with…

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