Posted in Distribution Policy Suppliers

Richer Info, Tighter Integration, Acquisitions Propel Corporate Online Booking Technology

Delivering Covid-related info in the booking path is a challenge that may perpetuate outsized reliance on human support, but tech is the long-term answer. Booking…

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Posted in Careers

GBTA President Resigns As Association Prepares To Put Fundamental Changes To Members

Bhart Sarin resigned from his post as president of the Global Business Travel Association. His announcement came a few weeks before the association’s members start…

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Posted in Negotiating Risk Suppliers Sustainability

Reporter’s Notebook: Feds On Health Passports, Buyers On TMC Services, Hotel Sourcing Strategies, Going Green In Lodging

Today’s industry dialogue is all about how and when business travel comes back. A big part of the how is making travelers feel confident and…

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Posted in Suppliers

U.S. Capacity Is Returning, But Business Travel Isn’t A Priority In Fluid Airline Network Planning (Audio)

Airline capacity remains down dramatically on most international routes while markets with big domestic networks, like the United States, are rebounding. Leisure routes take precedence…

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Posted in Risk

Experts Warn About Hotel Security Job Cuts, Offer Risk Advice

The pandemic has the lodging industry focused on combating Covid-19, but pre-existing safety and security threats never went away. Corporate travel and risk managers need…

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Posted in Distribution Policy Productivity

The Pandemic Slowed Growth In Online Booking Adoption

The share of business travel bookings made online by travelers relative to phone or email with an agent fell for many entities in 2020. It…

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Posted in Risk Suppliers Sustainability

Reporter’s Notebook: TripActions Wins Large Multinational; Medical Pointers On Covid Vaccines And Testing; Sustainability At The Online Point Of Sale

[CLARIFICATIONS, March 23, 2021: BCD Travel and Sammit Khanndeparkar of Springer Nature provided additional information to help the reader’s understanding of the developments covered in…

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