[UPDATE, May 14, 2024: CTM achieved its DPF certification shortly after this publciation. Here we published new information on data protection frameworks including Standard Contractual Clauses.”] American Express Global Business Travel’s executives get quarterly updates on cyber risks monitored by the company, according to a new section in its annual report, filed Wednesday. The company…
Upload your travel policy and create a multilingual chatbot employees can query. Talk to a “consultant.” Get another set of “eyes” on a new policy or supplier contract. Quickly analyze service level agreements for what you’re owed. These are promises of a new commercially and personally “secure” artificial intelligence tool for enterprises from PredictX, currently…
Ensuring the protection of data about European citizens transferred to the United States just became mildly to a whole lot more complicated. The Court of Justice of the European Union last week invalidated the Privacy Shield framework in use by more than 5,000 companies, including approximately 16 U.S.-based travel management companies. It found that the…
Chicago — New regulations in the European Union governing payments there with locally issued cards are set to take effect next month. Part of Europe’s second Payment Services Directive, they require strong customer authentication for many types of purchases. To the relief of many in corporate travel, lodge cards and virtual cards currently are exempt….
IATA beginning June 1 will require accredited travel agencies to ask customers for mobile phone numbers and email addresses. The airline association said it made the move to ensure airlines can contact customers during irregular flight operations and disruptions. The rule doesn’t directly affect the U.S. market, where IATA does not accredit agencies. It applies…
BCD Travel clients by year-end will start benefiting from a new traveler information database built with SAP’s cloud-based customer data solution, the companies said Wednesday. Replacing BCD’s TripSource Profile Manager, the partnership will handle traveler identity, consent and profile management. According to a statement, BCD Travel wants to offer “more personalized service and support, seamless…
New York — Amadeus IT Group is working with other industry players on some sort of standards initiative related to privacy and, specifically, the General Data Protection Regulation. Earlier industry efforts on a code of conduct never got off the ground. “We have taken a collaborative approach to GDPR,” Amadeus North America general counsel Jorge Reynardus told attendees to…
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