Ensuring the protection of data about European citizens transferred to the United States just became mildly to a whole lot more complicated. The Court of Justice of the European Union last week invalidated the Privacy Shield framework in use by more than 5,000 companies, including approximately 16 U.S.-based travel management companies. It found that the…
Chicago — New regulations in the European Union governing payments there with locally issued cards are set to take effect next month. Part of Europe’s second Payment Services Directive, they require strong customer authentication for many types of purchases. To the relief of many in corporate travel, lodge cards and virtual cards currently are exempt….
IATA beginning June 1 will require accredited travel agencies to ask customers for mobile phone numbers and email addresses. The airline association said it made the move to ensure airlines can contact customers during irregular flight operations and disruptions. The rule doesn’t directly affect the U.S. market, where IATA does not accredit agencies. It applies…
BCD Travel clients by year-end will start benefiting from a new traveler information database built with SAP’s cloud-based customer data solution, the companies said Wednesday. Replacing BCD’s TripSource Profile Manager, the partnership will handle traveler identity, consent and profile management. According to a statement, BCD Travel wants to offer “more personalized service and support, seamless…
New York — Amadeus IT Group is working with other industry players on some sort of standards initiative related to privacy and, specifically, the General Data Protection Regulation. Earlier industry efforts on a code of conduct never got off the ground. “We have taken a collaborative approach to GDPR,” Amadeus North America general counsel Jorge Reynardus told attendees to…
Data protection and privacy have been a big deal for a long time in the data-intensive travel industry. With new regulations set to take effect — covering all European citizens and companies doing business in Europe — there are many new questions about who is impacted and how to comply. Tom Tulloch, executive vice president…
One of the first applications of blockchain to corporate travel is in the works at hotel distribution and contracting specialist HRS. Spurred in part by discussions with sourcing client Siemens, HRS is testing blockchain-powered smart contracts, allowing clients and hotels to negotiate rates that change based on environmental conditions. In another scenario, blockchain supports identity verification…
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