Travelport’s Webb Thinks Agent Green Screens Are On The Outs, But He Has Said That Before (Audio)

Travelport this year will build out a new application programming interface, a cloud-based agent desktop and air and hotel contract optimization systems for agencies as part of an overall move toward a “single, next-generation platform,” according to CEO Greg Webb. “We have a set of key features that over the next 18 months come out…

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Under New Agreement, Sabre Will ‘Motivate’ TMCs To Sell ‘Higher-Value’ Delta Products

Under Delta’s new, three-year full content agreement with Sabre, the airline will pay the global distribution system provider more for bookings that bring in more revenue and less for those that don’t. They claimed an industry first and said corporate travel buyers who want access to the lowest fares would continue to have it. The…

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Airlines Expect Corporates To Pay For The Provision Of ‘NDC Content,’ But What And Where Is It?

Hailed as a solution for the challenges of fare unbundling, NDC has been in development for nine years. What does it have to show for corporate clients? A rebundled fare, theoretical savings, “whatnot” and “whatever.” Oh, and new distribution fees. “So, nothing new or innovative,” according to former Sabre executive Martin Cowley. Cowley got into…

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Explainer: Full Participation Is Not Full Content And Why It Matters

At the end of 2020, Sabre and Southwest Airlines announced they had come to terms on a “full participation” agreement. Some might not be clear on how that differs from the notion of “full content,” a pillar of airline-global distribution system agreements for going on 18 years that could be on the outs. Before jurisdictions…

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Lufthansa-Sabre Announcement Sounds Like A Start But Begs Questions

An agreement announced this week between Lufthansa Group and Sabre, parties with a contentious and litigious shared history, implied a mutually beneficial path forward for airlines and global distribution systems. However, there are many unknowns, and not everyone will be a winner. If Lufthansa and Sabre can agree on GDS distribution of ancillary services and…

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Some Things Happened In Airline Distribution This Year, Part Two

There’s a line of thinking that says the pandemic is widening a gap between Amadeus and its key rivals, Sabre and Travelport. Not only was Amadeus already using more modern infrastructure, the theory says, but it also genuinely bought into XML-based distribution and related NDC protocols sooner. These factors position it best with airlines that…

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Some Things Happened In Airline Distribution This Year, Part One

With reaction, assessment and recovery on their minds, corporate travel professionals understandably did not focus closely on airline distribution developments this year. Inasmuch as they did, for some, it was a question of how the relevant systems could help the response to the pandemic — or not. There’s some debate about how soon the usually…