United Airlines last month informed travel management companies of significant cutbacks in certain commission programs, according to several industry sources. A press official with the airline declined to comment. The impact varied across several travel distributors reached by The Company Dime. One TMC source said they had not heard about United’s changes; another said negotiations…
Arguably the first quarter since before the pandemic in which year-over-year comparisons are instructive, the three-month period ending in June produced financial results for the big three U.S. airlines that attested to trends in distribution. Overall, the airlines paid out more than $1.6 billion in an expense category comprised predominantly of travel agency, global distribution…
American Express Global Business Travel engaged airline tech consultancy T2RL to gather information about non-GDS airline content aggregators. “It’s important for GBT to stay informed of all industry innovators and tech developers, and we often work with people who look at the industry differently,” said Martin Ferguson, the company’s VP for global communications, public affairs…
Continuing its efforts to help standardize the “development of robust and scalable NDC connections specifically designed for business travel,” American Express Global Business Travel on Monday made public its Minimum Marketable Product document. The MMP is an evolving framework that describes the “capabilities needed for NDC to work successfully for business travel.” It currently lists…
American Airlines and Accelya, developer of the carrier’s NDC interface, on Monday announced a breakthrough for post-ticketing support in next-generation airline distribution. They said they made unused EDIFACT tickets exchangeable through NDC connections. “It’s available broadly to any travel retailer or aggregator that can support the use of an unused ticket in an exchange,” said…
Are American and Southwest switching places? No, the low-fare flag bearer isn’t going global, adding business class or assigning seats. But in some critical ways for the corporate market, Southwest is behaving more like its crosstown rival, while that rival is moving in the other direction. As it does for Delta and United, American’s strategy…
What should travel managers tell company employees about the distribution changes American Airlines is making? As one communicator who works in the weeds of airline distribution said, it’s clear as mud. But there’s only so much that travelers need to know. A few travel managers offered some ideas, but for the most part, crafting a…
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