Airline distribution expert Cory Garner last week contemplated whether or not “product-based” airline displays were compatible with the indirect distribution channel favored by corporate travel programs. It’s very difficult, he said, and getting it done requires “a lot of alignment and consultation amongst the various stakeholders.” Those are not hallmarks of the historical relationships between…
As a percentage of airline passengers boarded globally, those who booked via global distribution systems in the years leading up to the pandemic roughly equaled those who booked directly with carriers. That changed when corporate travel all but evaporated. Leisure travelers booking on airline websites took a greater share, and the balance isn’t back. Whether…
Sabre on Friday rejected American Airlines’ claims that the GDS operator’s new airline shopping display biases against the carrier and breaches their contract. In their court filings in Tarrant County, Texas, the parties offered contradictory commentary and argued about the nuances of their agreement. The bigger picture, though, is one of airlines and distributors at…
Ryanair has withheld services from corporate travelers who used third-party aggregation systems such as Travelfusion to book tickets, according to sources. These passengers found themselves entangled by Ryanair’s long-running fight against “screen scrapers,” online services that scan airline websites for fares and inventory that they or partners can resell. Handling bookings coming in via Travelfusion…
In its move to two travel management companies and one global distribution system, $67 billion multinational manufacturing conglomerate Siemens focused on the traveler experience. Some corporations that establish agreements with GDS providers do so for economic reasons. “Incentives were clearly not the driver in this change,” according to an email this week from Siemens head…
Travelport this year will build out a new application programming interface, a cloud-based agent desktop and air and hotel contract optimization systems for agencies as part of an overall move toward a “single, next-generation platform,” according to CEO Greg Webb. “We have a set of key features that over the next 18 months come out…
Under Delta’s new, three-year full content agreement with Sabre, the airline will pay the global distribution system provider more for bookings that bring in more revenue and less for those that don’t. They claimed an industry first and said corporate travel buyers who want access to the lowest fares would continue to have it. The…
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