Posted in Methods Negotiating Reporting

Industry Vets And A Newbie Muse On Travel Management Metrics That Matter

Some travel management pros see service level agreements with travel management companies as pretty much worthless. SLAs can be hard to measure or validate, and…

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Posted in Negotiating Suppliers

How Good Is Apple’s Deal With United? Here Are Some Benchmarks

It’s tempting to try to ascertain Apple’s discount on business class airfares between San Francisco and Shanghai after this month’s leak of United Airlines client information. The…

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