Posted in Negotiating Policy Suppliers

Ditching Change Fees Has Big Implications For Corporate Travel Management

The elimination of change fees by Alaska, American, Delta and United is good news for business travelers and corporate travel programs. It also generates new…

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Posted in Distribution Suppliers

The Future Of Travel Management Companies: Part Four, Pricing Comes To Jesus

People called for a restructuring of travel management company pricing for years before the pandemic; now, some call it urgent. Stopgaps are in place in…

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Posted in Negotiating Service Suppliers

Op Ed: Neil Hammond On Managing The Resumption Of Corporate Air Travel

Travel buyers are three to five weeks into navigating the Covid-19 emergency. Those first weeks were dominated by crisis response, cancelations, repatriations, internal communications and…

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Posted in Distribution Methods Suppliers

Buyers Welcome Delta’s New No-Hassle Name Changes On Corporate Tickets

Delta Air Lines informed corporate accounts last week that it would allow no-fee name changes on unused tickets and ease the process of applying credits…

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Posted in Risk

Op Ed: Kevin Coffey On What Travel Managers Should Know About The Coronavirus

There’s been a lot of confusion since the novel coronavirus (2019-nCoV) emerged a month ago in Wuhan in China’s Hubei province. This week, several companies…

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Posted in Methods Negotiating

ARC Creates Model For Determining Marketshare Goals In Corporate Airline Deals

ARC is building a model to help assess the proportion of passengers in a given market that should fly on each airline based on prevailing…

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Posted in Suppliers

Op Ed: GoldSpring Consulting On How Buyers Should Assess Direct Vs. TMC-Provided Technology

This decade has seen an explosion of new products and services oriented toward corporate travel. The degree to which program managers and their travel management…

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