Posted in Negotiating Service Suppliers

Op Ed: Neil Hammond On Managing The Resumption Of Corporate Air Travel

Travel buyers are three to five weeks into navigating the Covid-19 emergency. Those first weeks were dominated by crisis response, cancelations, repatriations, internal communications and…

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Posted in Distribution Methods Suppliers

Buyers Welcome Delta’s New No-Hassle Name Changes On Corporate Tickets

Delta Air Lines informed corporate accounts last week that it would allow no-fee name changes on unused tickets and ease the process of applying credits…

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Posted in Risk

Op Ed: Kevin Coffey On What Travel Managers Should Know About The Coronavirus

There’s been a lot of confusion since the novel coronavirus (2019-nCoV) emerged a month ago in Wuhan in China’s Hubei province. This week, several companies…

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Posted in Methods Negotiating

ARC Creates Model For Determining Marketshare Goals In Corporate Airline Deals

ARC is building a model to help assess the proportion of passengers in a given market that should fly on each airline based on prevailing…

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Posted in Suppliers

Op Ed: GoldSpring Consulting On How Buyers Should Assess Direct Vs. TMC-Provided Technology

This decade has seen an explosion of new products and services oriented toward corporate travel. The degree to which program managers and their travel management…

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Posted in Risk

Op Ed: GoldSpring Consulting On Travel Risk Management And Ride-Hailing

After a career in the Los Angeles Police Department as an officer and a detective, Kevin Coffey knows a thing or two about staying safe…

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Posted in Risk Suppliers

Hyatt Enlists Safehotels For Audits, Optional Property Certification

Fulfilling duty of care on lodging is tricky. How far should one travel or security department go to ensure preferred properties meet standards for safety…

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