Posted in Negotiating Suppliers

As Tripbam Spins Up Hotel Sourcing Service, Chains Oppose Getting Cut Out

Corporate customers constantly reshopping rates is bad for hotels, but so long as properties publish lower rates, revenue managers have little recourse. It didn’t matter…

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Posted in Productivity Suppliers

Client Fees As A Percentage Of The Airfare? National Travel Is Trying It

National Travel’s Ted Lawson has read the industry headlines and considered the arguments. His 40-plus years in travel management (after seven in air travel and…

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Posted in Risk Suppliers

Industry Pros Dispute Travel Management Company Viability Data That Cited Dun And Bradstreet

Have you seen a chart floating around that cites Dun & Bradstreet for indications of potential travel management company failures? Has a business development manager…

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Posted in Negotiating Policy Suppliers

Ditching Change Fees Has Big Implications For Corporate Travel Management

The elimination of change fees by Alaska, American, Delta and United is good news for business travelers and corporate travel programs. It also generates new…

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Posted in Distribution Suppliers

The Future Of Travel Management Companies: Part Four, Pricing Comes To Jesus

People called for a restructuring of travel management company pricing for years before the pandemic; now, some call it urgent. Stopgaps are in place in…

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Posted in Negotiating Service Suppliers

Op Ed: Neil Hammond On Managing The Resumption Of Corporate Air Travel

Travel buyers are three to five weeks into navigating the Covid-19 emergency. Those first weeks were dominated by crisis response, cancelations, repatriations, internal communications and…

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Posted in Distribution Suppliers

Buyers Welcome Delta’s New No-Hassle Name Changes On Corporate Tickets

Delta Air Lines informed corporate accounts last week that it would allow no-fee name changes on unused tickets and ease the process of applying credits…

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