Tag: GoldSpring Consulting
As Tripbam Spins Up Hotel Sourcing Service, Chains Oppose Getting Cut Out
Corporate customers constantly reshopping rates is bad for hotels, but so long as properties publish lower rates, revenue managers have little recourse. It didn’t matter…
Client Fees As A Percentage Of The Airfare? National Travel Is Trying It
National Travel’s Ted Lawson has read the industry headlines and considered the arguments. His 40-plus years in travel management (after seven in air travel and…
Industry Pros Dispute Travel Management Company Viability Data That Cited Dun And Bradstreet
Have you seen a chart floating around that cites Dun & Bradstreet for indications of potential travel management company failures? Has a business development manager…
Ditching Change Fees Has Big Implications For Corporate Travel Management
The elimination of change fees by Alaska, American, Delta and United is good news for business travelers and corporate travel programs. It also generates new…
The Future Of Travel Management Companies: Part Four, Pricing Comes To Jesus
People called for a restructuring of travel management company pricing for years before the pandemic; now, some call it urgent. Stopgaps are in place in…
Op Ed: Neil Hammond On Managing The Resumption Of Corporate Air Travel
Travel buyers are three to five weeks into navigating the Covid-19 emergency. Those first weeks were dominated by crisis response, cancelations, repatriations, internal communications and…
Buyers Welcome Delta’s New No-Hassle Name Changes On Corporate Tickets
Delta Air Lines informed corporate accounts last week that it would allow no-fee name changes on unused tickets and ease the process of applying credits…
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