ARC is building a model to help assess the proportion of passengers in a given market that should fly on each airline based on prevailing…

This decade has seen an explosion of new products and services oriented toward corporate travel. The degree to which program managers and their travel management…

After a career in the Los Angeles Police Department as an officer and a detective, Kevin Coffey knows a thing or two about staying safe…

Fulfilling duty of care on lodging is tricky. How far should one travel or security department go to ensure preferred properties meet standards for safety…

Some business travelers find the process of creating and submitting expense reports so loathsome that they’ll do anything to avoid it. They’ll even follow policy!…

Some travel management pros see service level agreements with travel management companies as pretty much worthless. SLAs can be hard to measure or validate, and…

One of the most frustrating aspects of hotel relationships for corporations is that the better the negotiated rate, the more often it shows as sold…