GoldSpring Consulting

AA, Alaska End Joint Corporate Sales

Oneworld partners American Airlines and Alaska Airlines no longer coordinate corporate sales for mutual accounts. They did not give a reason or say how many customers were impacted. “We are sunsetting our joint contract agreement with American Airlines, but it will take some time to work through the processes,” according to an Alaska Airlines media…

What’s The Cost Of A Better Travel Experience? GoldSpring Helps Find Answers

Many surveys have sought to determine how companies can improve the travel experience by capturing sentiments about this perk or that convenience. GoldSpring Consulting went further by ascribing costs and building a model to calculate the price of greater traveler satisfaction. It already produced surprising results about priorities and potentially easy program improvements. The effort…

Comings And Goings Remake Hotel Request For Proposals Tech Field

Decisions by Sabre and Lodging Logistics to shut down their hotel request for proposals products left some travel buyers researching alternatives. The remaining players include familiar names and new entrants. The keys to succeeding in the complicated, niche space include a dedication to ongoing investment, connectivity to various hotel systems and integration with GBTA’s standard…

Southwest To Take Advantage As American Backs Off, Right? Maybe

Are American and Southwest switching places? No, the low-fare flag bearer isn’t going global, adding business class or assigning seats. But in some critical ways for the corporate market, Southwest is behaving more like its crosstown rival, while that rival is moving in the other direction. As it does for Delta and United, American’s strategy…

American Airlines Continues Fallback From Corporate Market

American Airlines is retreating from the managed corporate travel market and erasing its tracks.  According to a World Travel Inc. newsletter, the airline from April 1 will stop providing discounts to companies with less than $1.5 million in annual AA spending. Also as of that date, AA’s corporate accounts “will be provided with points for…

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