GoldSpring Consulting

New CWT Billing Model Addresses Some Pain Points, May Not Appeal To Big Clients

CWT on Tuesday announced a monthly billing model that reduces reconciliation time for clients, makes budgeting more predictable and avoids “unanticipated or hidden” fees. The “subscription fee” incorporates criteria such as a customer’s “forecasted transaction volume” and any “value-added” products and services. CWT can adjust the fee as needs change. According to a statement attributed…

Explainer: Corporate Travel Data

With expense reimbursement getting faster and some improvements in payment data, it’s worth considering how traditional sources of corporate travel data have changed. They have, said experts, but not enough to revamp best practices.  Well-managed programs make use of booking, payment and expense sources for tracking compliance to corporate policies, finding fraud, enhancing supplier negotiations…

Big Three U.S. Airlines’ Travel Agency Commissions (Mostly) Continue Slide

After hitting a 14-year high in 2019, passenger commissions paid by U.S. airlines to travel agencies bottomed out in 2020 along with passenger volumes, and stayed low through the first nine months of last year. The pandemic also changed the passenger mix, as mainly domestic leisure passengers made for a lower-value booking environment. Lower-value bookings…

Pundits Assess Greater Reliance On Travel Management Companies, And Its Challenges

The pandemic made more companies question the value of business travel, but at the same time, reliance on the partners that help manage it grew. According to a Global Business Travel Association survey last month, 52 percent of more than 300 travel buyers said their organizations’ reliance on travel management companies for service and support…

Required Reading: International Standards Body Poised To Publish Travel Risk Management Guidance

In the works since 2018, the initial version of ISO guidance on travel risk management is scheduled for release this month. It will provide a roadmap and a set of best practices that could evolve into a more formal standard and associated certification. Travel risk management experts welcome the publication and see it as a…

New In Domestic Travel Risk Assessments: Sobering Hospital Stats

On top of worries about contracting Covid, employees and employers can’t forget that car accidents, heart attacks and other emergencies happen during business travel. Hospital capacity wasn’t traditionally a factor that U.S. corporates needed to consider for domestic trips, but that’s all changed with intensive care units now at or near capacity in several states….

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