Posted in Negotiating Reporting Suppliers

AA Builds Reporting Portal As Big Three U.S. Carriers Share More Client Data, Push Soft Benefits

The three major U.S. network airlines are big on providing account-specific information. This can relate to spending, contract performance, ancillary services and operational metrics. Delta…

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Posted in Payment Risk

Fraudsters Busted For Stealing $1 Million Through T&E Card, Expense Processes

A Connecticut woman this week pleaded guilty to embezzling more than $1 million from her company during a three-year period to 2016 by exploiting payment…

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Posted in Distribution Suppliers

What’s Behind The Upsurge In Airline Commissions?

Total commissions paid to travel agencies by U.S. airlines in 2017 reversed a 20-year trend and jumped 15 percent year over year, according to U.S….

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Posted in Negotiating Suppliers

Consultancies Advocate Rightsized TMC Sourcing

Festive Road is a travel consultancy for the social media age. It’s got excellent communicators. Heck, it has The Company Dime as a partner (see…

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Posted in Policy

In Defense Of Corporate Travel Policy

Corporate travel policy has taken a lot of grief lately. It’s too long, so nobody reads it. It’s not traveler-centric. It doesn’t incorporate “behavioral economics.”…

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Posted in Distribution Suppliers

Sources Unimpressed By BA Surcharge Alternatives

Travel management sources said British Airways parent IAG should go back to the drawing board on recently discussed alternatives to its surcharge program, due to…

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Posted in Distribution

GBTA Takes Airline Distribution Head-On

Boston – Travel management professionals agree that to be effective, new airline distribution programs need to offer at least as much functionality as existing systems…

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