Tag: GoldSpring Consulting
Ditching Change Fees Has Big Implications For Corporate Travel Management
The elimination of change fees by Alaska, American, Delta and United is good news for business travelers and corporate travel programs. It also generates new…
The Future Of Travel Management Companies: Part Four, Pricing Comes To Jesus
People called for a restructuring of travel management company pricing for years before the pandemic; now, some call it urgent. Stopgaps are in place in…
Op Ed: Neil Hammond On Managing The Resumption Of Corporate Air Travel
Travel buyers are three to five weeks into navigating the Covid-19 emergency. Those first weeks were dominated by crisis response, cancelations, repatriations, internal communications and…
Buyers Welcome Delta’s New No-Hassle Name Changes On Corporate Tickets
Delta Air Lines informed corporate accounts last week that it would allow no-fee name changes on unused tickets and ease the process of applying credits…
Op Ed: Kevin Coffey On What Travel Managers Should Know About The Coronavirus
There’s been a lot of confusion since the novel coronavirus (2019-nCoV) emerged a month ago in Wuhan in China’s Hubei province. This week, several companies…
ARC Creates Model For Determining Marketshare Goals In Corporate Airline Deals
ARC is building a model to help assess the proportion of passengers in a given market that should fly on each airline based on prevailing…
Op Ed: GoldSpring Consulting On How Buyers Should Assess Direct Vs. TMC-Provided Technology
This decade has seen an explosion of new products and services oriented toward corporate travel. The degree to which program managers and their travel management…
