Tag: GoldSpring Consulting
GoldSpring Consulting On How Buyers Should Assess Direct Vs. TMC-Provided Technology
This decade has seen an explosion of new products and services oriented toward corporate travel. The degree to which program managers and their travel management…
GoldSpring Consulting On Travel Risk Management And Ride-Hailing
After a career in the Los Angeles Police Department as an officer and a detective, Kevin Coffey knows a thing or two about staying safe…
Hyatt Enlists Safehotels For Audits, Optional Property Certification
Fulfilling duty of care on lodging is tricky. How far should one travel or security department go to ensure preferred properties meet standards for safety…
Norwegian Government Agency Modifies Traveler Behavior Using Distaste For Doing Expense Reports Twice
Some business travelers find the process of creating and submitting expense reports so loathsome that they’ll do anything to avoid it. They’ll even follow policy!…
Industry Vets And A Newbie Muse On Travel Management Metrics That Matter
Some travel management pros see service level agreements with travel management companies as pretty much worthless. SLAs can be hard to measure or validate, and…
Tripbam Automation Will Relentlessly Bug Hotels Violating Deals
One of the most frustrating aspects of hotel relationships for corporations is that the better the negotiated rate, the more often it shows as sold…
GoldSpring Consulting On Best Practices In Booking Tool Implementations
GoldSpring Consulting’s Kathy Kent and Jennifer Donnelly know the challenges of getting travelers to use designated corporate online booking tools. The two senior consultants provide…
