Posted in Methods Negotiating Reporting

Industry Vets And A Newbie Muse On Travel Management Metrics That Matter

Some travel management pros see service level agreements with travel management companies as pretty much worthless. SLAs can be hard to measure or validate, and…

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Posted in Methods Negotiating Reporting

Tripbam Automation Will Relentlessly Bug Hotels Violating Deals

One of the most frustrating aspects of hotel relationships for corporations is that the better the negotiated rate, the more often it shows as sold…

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Posted in Methods

GoldSpring Consulting On Best Practices In Booking Tool Implementations

GoldSpring Consulting’s Kathy Kent and Jennifer Donnelly know the challenges of getting travelers to use designated corporate online booking tools. The two senior consultants provide…

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Posted in Distribution Negotiating Payment Policy Productivity Suppliers

A Few Minutes With GoldSpring Consulting, Episode 2

Thanks for your interest in our new audio series in which we interview the industry veterans at GoldSpring Consulting about developments in travel management. In…

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Posted in Culture Methods

GoldSpring Consulting On Finding Strategic Value In Meetings Management

It’s Adam Gordon’s turn to share GoldSpring Consulting’s insights. In this From The Field guidepost, the senior consultant delves into measuring the value of strategic…

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Posted in Distribution Methods Suppliers

A Few Minutes With GoldSpring Consulting, Episode 1

Welcome to a new audio feature as The Company Dime interviews the industry veterans at GoldSpring Consulting about developments in travel management. In this first…

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Posted in Negotiating Suppliers

How Good Is Apple’s Deal With United? Here Are Some Benchmarks

It’s tempting to try to ascertain Apple’s discount on business class airfares between San Francisco and Shanghai after this month’s leak of United Airlines client information. The…

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