GoldSpring Consulting

Required Reading: International Standards Body Poised To Publish Travel Risk Management Guidance

In the works since 2018, the initial version of ISO guidance on travel risk management is scheduled for release this month. It will provide a roadmap and a set of best practices that could evolve into a more formal standard and associated certification. Travel risk management experts welcome the publication and see it as a…

New In Domestic Travel Risk Assessments: Sobering Hospital Stats

On top of worries about contracting Covid, employees and employers can’t forget that car accidents, heart attacks and other emergencies happen during business travel. Hospital capacity wasn’t traditionally a factor that U.S. corporates needed to consider for domestic trips, but that’s all changed with intensive care units now at or near capacity in several states….

Op Ed: Will Tate And Kathy Kent On ‘True’ Global

GoldSpring Consulting’s Kathy Kent and Will Tate sketch out the foundations for going global with corporate travel management companies. Global is a frequently used term to describe a corporate travel program and its travel management company support. When you hear “global” and “TMC,” what model comes to mind? Everything from every country is the same?…

Avis Budget Cracks Down On Illicit Use Of Discount Codes

Travelers taking advantage of rates negotiated by companies they don’t work for is one of the oldest tricks in the book. With car rental rates rising amid recovering demand and limited inventory, Avis Budget is telling customers they must prove they are entitled to discounted rates by producing verification of their employer. Small businesses must…

Adding Air, Tripbam Begins Evolution To Corporate Travel Spend Management Platform

Known as a corporate hotel program aide, Tripbam is spreading its wings into the air category. It plans to mimic its lodging capabilities and capture data on airline bookings, look for better airfares and automatically rebook them. It will develop benchmarks and analytics, and ultimately delve into air sourcing. The roadmap contemplates similar functionality for…

Experts Warn About Hotel Security Job Cuts, Offer Risk Advice

The pandemic has the lodging industry focused on combating Covid-19, but pre-existing safety and security threats never went away. Corporate travel and risk managers need to understand how property risk profiles changed, use travelers as their organizations’ eyes and ears and get the relevant information into the right hands. In a Feb. 20 blog post,…

As Tripbam Spins Up Hotel Sourcing Service, Chains Oppose Getting Cut Out

Corporate customers constantly reshopping rates is bad for hotels, but so long as properties publish lower rates, revenue managers have little recourse. It didn’t matter so much during the last several years, thanks to the healthy business environment. That’s gone. Making matters worse for chains, clients now are using Tripbam’s data troves to go straight…

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