GoldSpring Consulting

What’s A Business Traveler’s Time Worth?

U.S. authorities this week said an expanded “laptop ban” is “still on the table.” A prohibition on large personal electronic devices in passenger cabins on all transatlantic flights would decimate productivity. The International Air Transport Association estimated the impact at $1.1 billon annually. How did it come up with that number? Moreover, do corporate travel…

American Express Global Business Travel Fee Idea Isn’t New, But Goes ‘A Step Further’

It’s common for travel management companies to charge extra when booking a supplier requires more work or generates less revenue. This is the basic idea behind American Express Global Business Travel’s additional $10 per transaction fee for certain airlines, revealed here on Tuesday. Sources contacted mainly by email during the past 24 hours indicated that other TMCs…

Podcast 5: Lessons From Paris

On our fifth podcast episode, Jay Campbell and David Jonas chat with travel risk management providers at iJet International and International SOS about client response to the Nov. 13 terrorist attacks in Paris. Offering their insights are iJet’s John Rose and Charlie Terry as well as Tim Daniel and Gwendoline Pichon de Vendeuil of International SOS. We talked…

Podcast 4: Harriet Washburn, John Guarneri, Richard Clowes, Mike Cameron

On our fourth podcast episode, Jay Campbell and David Jonas chat with Harriet Washburn, John Guarneri and Richard Clowes about travel management configurations, insourcing versus outsourcing and the ARC Corporate Travel Department model. Harriet leads a team of category managers serving clients who have outsourced travel and expense management to IBM. Now a consultant with GoldSpring Consulting, John spent…

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