GoldSpring Consulting

American Express Global Business Travel Fee Idea Isn’t New, But Goes ‘A Step Further’

It’s common for travel management companies to charge extra when booking a supplier requires more work or generates less revenue. This is the basic idea behind American Express Global Business Travel’s additional $10 per transaction fee for certain airlines, revealed here on Tuesday. Sources contacted mainly by email during the past 24 hours indicated that other TMCs…

Podcast 5: Lessons From Paris

On our fifth podcast episode, Jay Campbell and David Jonas chat with travel risk management providers at iJet International and International SOS about client response to the Nov. 13 terrorist attacks in Paris. Offering their insights are iJet’s John Rose and Charlie Terry as well as Tim Daniel and Gwendoline Pichon de Vendeuil of International SOS. We talked…

Podcast 4: Harriet Washburn, John Guarneri, Richard Clowes, Mike Cameron

On our fourth podcast episode, Jay Campbell and David Jonas chat with Harriet Washburn, John Guarneri and Richard Clowes about travel management configurations, insourcing versus outsourcing and the ARC Corporate Travel Department model. Harriet leads a team of category managers serving clients who have outsourced travel and expense management to IBM. Now a consultant with GoldSpring Consulting, John spent…

Sourcing Tools Help Big Buyers Tackle Air Market’s Twists And Turns

There are fewer big U.S. airlines, they negotiate with fewer companies, and their generosity on discounts has diminished. But airline contracting is still complicated. The market offers several tools to help buyers at large travel programs optimize airline combinations. Sabre last month revealed plans to refresh the Prism Avion corporate data platform in use by…

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