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For Deem And Others, Accessibility Is About Leveraging Mobile, Standards And Big Tech

As corporate travel event organizers and information providers continued to highlight Diversity, Equity and Inclusion, the needs of travelers with disabilities this year came to the fore. The BTN Group this summer ran an online event diving into the challenges of accessibility in travel. The topic found its way to other trade publications and one…

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Google Raises The Bar On Provision Of Point-Of-Sale Emissions Data

Google Flights search results include estimated carbon emissions as of this month. Though some questioned the data and the methodology behind it, many welcomed the development as the travel industry claims a laser focus on environmental protection. Meanwhile, Serko is among the corporate booking tool providers with new point-of-sale emissions displays.  More travel managers are…

Op Ed: Stefan Wälde On Why ‘Request To Pay,’ Europe’s Answer To PayPal, Apple And Google, Will Change Payment Processes

In this guest post, Stefan Wälde of AirPlus offers a primer on Request to Pay and highlights its potential for commercial transactions. In the digital age, customers have many options for paying for their products and services. For this reason alone, it was important and right that the European Payment Services Directive (PSD2) was implemented…

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What Is A Flying Car?

By Cade Metz, a technology correspondent covering artificial intelligence, driverless cars, robotics and virtual reality, and Erin Griffith, who reports on technology startups and venture capital. It was sleek, cone-shaped, a little confusing — like something Hollywood would give a sci-fi villain for a quick getaway. It wasn’t a helicopter. And it wasn’t an airplane….

To Fill Millions Of Open Jobs, Many Workers Need More Than Skills

Steve Lohr has covered technology, business and economics for The New York Times for more than 20 years. He is the author of “Data-ism” and “Go To.” We’re republishing his article here as part of our “570” package on corporate travel jobs. Rachelle Katchenago of Menasha, Wisc., lost her job as a call-center contract worker…

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The Future Of Hotel Design

By Elaine Glusac, a freelance travel journalist who contributes to The New York Times and other publications. Her article is republished here with permission as part of our licensing program. We welcome your comments below. Hotel occupancy is down 50 percent nationally in the pandemic-stifled world of travel. While hundreds of hotels nationwide remain closed…

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Contact Tracing Scales In Asia, Faces Privacy And Political Hurdles In Europe And The United States

Questions about where people have been, whom they’ve seen and how they’re feeling are becoming commonplace. So are mobile apps that track potential coronavirus exposure. Contact tracing has taken on greater prominence in recent months as society copes with Covid-19. As with physical health screenings, there are data privacy concerns and travel management considerations. Health…