An inhibitor to the wide adoption of virtual payment for hotel stays is that front desk check-in processes haven’t caught up. Payment forms other than traditional plastic can trip up property staff, many of whom these days are barely trained on standard operating procedures, much less atypical ones. Marriott International and Grasp Technologies said they…
With expense reimbursement getting faster and some improvements in payment data, it’s worth considering how traditional sources of corporate travel data have changed. They have, said experts, but not enough to revamp best practices. Well-managed programs make use of booking, payment and expense sources for tracking compliance to corporate policies, finding fraud, enhancing supplier negotiations…
The sharp increase in U.S. merchant contactless payment capability during the pandemic is increasing the appeal of virtual payment by tackling one of its many challenges. For all their well-documented strengths in terms of controls, fraud prevention, data quality and velocity, compliance, reduction in manual processes, ease of distribution and support for infrequent travelers, virtual…
On top of worries about contracting Covid, employees and employers can’t forget that car accidents, heart attacks and other emergencies happen during business travel. Hospital capacity wasn’t traditionally a factor that U.S. corporates needed to consider for domestic trips, but that’s all changed with intensive care units now at or near capacity in several states….
Corporate travel players continue to smooth out the seams in virtual payment use, especially at hotel check-in where confusion remains commonplace. Sabre is testing the placement of virtual payment indicators along with booking info in its global distribution system. Associations are working on a new payment “channel” that would operate in parallel to booking channels….
U.S. Bank and Chrome River will add travel booking and features for road warriors to their mobile app that unites virtual payment and expense reporting. Announced in May and still in testing, the Expense Wizard app initially targets infrequent travelers, non-employees like job candidates and contractors, and anyone else without individual corporate cards. Travel management…
Released last month, Grasp Technologies’ latest version of the GraspPay virtual payment system integrates with online booking tools via XML connections. Aside from SAP Concur’s work to integrate virtual payment with its Compleat mid-office system, no parties had accomplished seamless online booking tool integration, Grasp vice president Dave Lukas claimed. Lukas said Grasp’s “prominent integrations” are…
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