Posted in Distribution Negotiating Service Suppliers

Tony O’Connor On The Perils Of Personalization

Consultant, auditor and GBTA-Australia & New Zealand deputy director Tony O’Connor raises interesting questions for corporate travel buyers as suppliers build a new basis for…

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Posted in Methods Reporting

Tom Tulloch On APIs: What They Are And What They Mean For Travel Management

Application programming interfaces are not brand new tech. They’ve been part of travel industry parlance for several years. But many don’t understand exactly what they…

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Posted in Methods

GoldSpring Consulting On Best Practices In Booking Tool Implementations

GoldSpring Consulting’s Kathy Kent and Jennifer Donnelly know the challenges of getting travelers to use designated corporate online booking tools. The two senior consultants provide…

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Posted in Culture Suppliers

Alan Tyson On Boycotting The Dorchester Collection

Not one to avoid opining on social topics, Databasics CEO Alan Tyson today addresses another. This time he (sort of) commended big companies that ended…

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Posted in Culture Productivity Suppliers

Keesup Choe On Why Travel Management Is Slow To Get Its Upgrade

With every breakthrough in artificial intelligence, we humans must adapt our expertise. Keesup Choe, CEO at data and intelligence firm PredictX, sees automation as a…

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Posted in Distribution Suppliers

Jeff Klee On Babies, Bathwater And TMCs

AmTrav CEO Jeff Klee takes a cold, hard look at the value propositions of travel management companies, how to view the startups coming after them…

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Posted in Distribution Productivity Suppliers

Tony D’Astolfo On The Compromises Of Corporate Online Booking Tools

Corporate travel veteran and Serko senior vice president of North America Tony D’Astolfo takes us through how corporate booking tools got to where they are…

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