Tag Archives: Guidepost

Mark Williams On FAA’s Apparent Lack Of Concern (Or Its Ineptitude)

By | April 17, 2018

“60 Minutes” on Sunday ran a segment about “persistent” safety issues and “an alarming number” of mechanical incidents at Allegiant Air, the ultra-low-cost carrier based in Las Vegas. “Between Jan. 1, 2016, and the end of last October, we found more than 100 serious mechanical incidents, including mid-air engine failures, smoke and fumes in the cabin, rapid descents, flight… Read More »

Simon Barker On Whether The Corporate World Is Ready For New Technology

By | April 11, 2018

As co-founder and CEO of financial technology firm Conferma, Simon Barker has been in the thick of corporate travel’s virtual payment movement. The benefits of single-use virtual credit card accounts are well known: improved security, better management controls, easier reconciliation and a more convenient experience for travelers without their own corporate cards. Barker points out the payment option… Read More »

Steve Reynolds On The Myth Of The Traveler Satisfaction Silver Bullet

By | April 4, 2018

During decent economic conditions, traveler satisfaction is big in travel management circles. Everyone wants happy, healthy and productive employees, and many see that translating to improved corporate performance. Tripbam founder and CEO Steve Reynolds takes a contrarian view. He argues that it’s impossible to measure the return from giving travelers what they want. And once they start getting… Read More »

Mike Premo On What NDC Means For Corporate Travel Managers

By | March 29, 2018

Sitting at the nexus of travel agencies and airlines, ARC is well-positioned to understand the needs of both sides. Today’s advisor, ARC president and CEO Mike Premo, advocates collaboration on the changes facilitated by IATA’s New Distribution Capability (NDC). That’s because while there’s a lot to sort out when it comes to air travel booking, servicing and contract… Read More »

Andy Menkes On Trusting, And Verifying, Your Data

By | March 28, 2018

Today’s advisor is travel management veteran Andy Menkes of Partnership Travel Consulting. He writes that while data from travel management companies has improved over the years, travel program managers must do their due diligence. That means plugging gaps and checking everything. President Ronald Reagan made the phrase “trust, but verify” famous in the United States back in the… Read More »

Brandon Strauss On Delta, The NRA And Playing Politics With Big Business

By | March 14, 2018

In the wake of the school shooting massacre in Florida a month ago, Delta Air Lines announced it would no longer offer discounted travel to members of the National Rifle Association. The NRA opposes banning the public sale of military-style firearms. Delta was one of a number of travel companies last month to cut ties with the NRA. Delta said it was attempting to stay neutral on divisive… Read More »

Mark Hollyhead On Building Better Air Policies

By | March 8, 2018

Today’s advisor is Egencia chief operating officer Mark Hollyhead. He provides a sneak peek into his company’s latest research on travel policies. The analysis zeroes in on what’s required at small and large companies around the world related to class of service, advance purchasing and pre-trip approvals. Travel policy is one of the core elements of managed corporate… Read More »