Tag Archives: Hilton

Substantial Progress On Gender Balance Eludes Business Travel Professionals

By | December 7, 2017

EasyJet last month took heat for a gender pay disparity that it attributed to the preponderance of males among its pilots. The company also is paying its incoming CEO more than his female predecessor. If only such discrepancies were unique to easyJet. Throughout the travel industry, women remain under-represented in executive ranks and boardrooms. In travel management, they’re clearly underpaid… Read More »

Hilton Ends Test Of Seven-Day Cancellation Rates

By | January 31, 2017

For those who found Hilton’s restrictive “flexible” rates problematic, there’s some good news. A Hilton official confirmed the hotel company ended a test of those rates. But don’t be surprised if you see them again. Like Basic Economy airfares, these kinds of hotel rates aren’t suited for corporate travel. Some program managers would rather not include them in booking… Read More »

Not Steeply And Not Everywhere, Average U.S. Hotel Rates To Rise Again In 2017

By | September 7, 2016

[UPDATE, June 28, 2017: BCD Travel’s Advito suggested that hotel demand in North America “may have passed its peak.” As such, the consulting unit tweaked its average rate increase projection downward to a 2 percent to 4 percent range from 3 percent to 4 percent.] U.S. corporate hotel rates are projected to rise about 4 percent next year.… Read More »

Hilton No Longer Providing Concur E-Receipts

By | June 23, 2016

[UPDATE, June 22, 2017: Concur no longer integrates e-receipts from Starbucks purchases. “This is due to issues that prevent us from providing you with the standard that we maintain for all our apps,” according to information sent to users. When Concur announced the feature in 2015, it claimed Starbucks was “the most commonly expensed restaurant” and that its… Read More »

‘Book Direct’ Perception Challenge Trumps Rate Access Problems

By | May 31, 2016

Most of the recently announced members-only rates from major hotel chains are available in managed travel channels, but that’s not the whole point. Business travelers may still think they can get better rates elsewhere. Absent strong policies related to hotel bookings, travel managers need to wield all the communication and engagement tools at their disposal to educate employees… Read More »

Hyatt Makes U-Turn On Member Rates In Global Distribution Systems

By | May 9, 2016

Hyatt Hotels Corporation has reversed its plan to keep new loyalty program members-only discount rates out of global distribution systems. A spokesperson declined to address why the company quickly overturned its original statement that travel agents would have to use its website to book the rates. “Many of our members book their travel through our valued agency and… Read More »

InterContinental Hotels Joins Members-Only Rate Party, Buyers Not Celebrating

By | May 3, 2016

[UPDATE, May 5: Travel agencies will earn commissions on the IHG rates, according to a press official.] [UPDATE, May 3: InterContinental Hotels Group is “working diligently” to make the new member rates available via GDSs “in the coming weeks,” according to an IHG letter to travel professionals.] Confused about how and whether to access some of the big… Read More »