Posted in Payment

With Success Stories Piling Up, Industry Seeks Common Virtual Payment Processes

San Diego – Industry players are working to smooth out the rough spots in virtual payment for managed travel. Even without commonality across all the…

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Posted in Careers Culture

Substantial Progress On Gender Balance Eludes Business Travel Professionals

EasyJet last month took heat for a gender pay disparity that it attributed to the preponderance of males among its pilots. The company also is…

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Posted in Distribution Negotiating Suppliers

Hilton Ends Test Of Seven-Day Cancellation Rates

For those who found Hilton’s restrictive “flexible” rates problematic, there’s some good news. A Hilton official confirmed the hotel company ended a test of those…

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Posted in Budgets Negotiating

Not Steeply And Not Everywhere, Average U.S. Hotel Rates To Rise Again In 2017

[UPDATE, June 28, 2017: BCD Travel’s Advito suggested that hotel demand in North America “may have passed its peak.” As such, the consulting unit tweaked…

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Posted in Payment Reporting

Hilton No Longer Providing Concur E-Receipts

[UPDATE, Sept. 21, 2018: According to a Concur user guide, Hilton resumed providing e-receipts. They are available for hotel stays throughout the Americas.] [UPDATE, June…

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Posted in Distribution Suppliers

‘Book Direct’ Perception Challenge Trumps Rate Access Problems

Most of the recently announced members-only rates from major hotel chains are available in managed travel channels, but that’s not the whole point. Business travelers…

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Posted in Distribution Suppliers

Hyatt Makes U-Turn On Member Rates In Global Distribution Systems

Hyatt Hotels Corporation has reversed its plan to keep new loyalty program members-only discount rates out of global distribution systems. A spokesperson declined to address…

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