Hopper

Dispatch 6

At the end of September, Travelport reduced its workforce. Sources said the cut was about 10 percent of employees. A media relations official declined to address that figure. “Our goal is to be the industry’s most effective and efficient company, delivering the best technology that enables our customers to be the most modern retailers,” the…

Dispatch 5

Last month, United Airlines chief commercial officer Andrew Nocella said corporate travelers increasingly “pick the airlines they want to fly on versus the purchasing manager at their business.” To some degree, the comments continued dialogue initiated by his equivalent at American Airlines, Vasu Raja, who backed AA’s corporate travel backpedaling with several statements corporate travel…

Hotel Engine Joins Intermediaries Creating Flexibility For A Fee

Lodging aggregator Hotel Engine has a new service allowing business clients to cancel and modify reservations up to noon on the day of check-in for a $200 monthly subscription fee. It’s a “pro” version of the same flexibility option for individual bookings, which the company said saved its members $5 million on more than 55,000…

Dispatch 1

[UPDATE, Jan. 26, 2023: This article did not properly describe ARC’s Direct Connect initiative; its definition is updated below.] We start with some good news.  ARC president and CEO Lauri Reishus told attendees to The Beat Live in December that the pandemic caused fewer travel agency closings than ARC had anticipated.  Back in 2020, Reishus…

As Hopper Spawns Flexibility And Price Protections, Corporate Booking Tech Is On The Way

Apparently Hopper is building a corporate online booking tool. Marketing materials suggest B2B clients can “offer an end-to-end OBT that leverages Hopper’s technology, supply and design.” Scores of job openings describe a new corporate travel team that would “make Hopper’s consumer booking experience available to corporate travelers with corporate controls” through an “elegant, user-centric” solution….

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