Corporate customers constantly reshopping rates is bad for hotels, but so long as properties publish lower rates, revenue managers have little recourse. It didn’t matter so much during the last several years, thanks to the healthy business environment. That’s gone. Making matters worse for chains, clients now are using Tripbam’s data troves to go straight…
Complicated in the best of times, hotel sourcing is particularly tricky right now. Derek Sharp, SVP and COO for CWT’s RoomIt, makes the case for ongoing program maintenance and closer relationships with key providers. It’s the end of 2020 and that means more than just a nip in the air and aspirations for a happier…
Hotel dayrooms can stand in for office space in certain scenarios. Anna Price, a consultant with Procurigence, explores how organizations can find, manage and pay for them. The phenomenon of dayrooms is not new. It was an option long before Covid arrived on the scene. This room rate type originally targeted travelers with long layovers,…
KesselRun Corporate Travel Solutions vice president of client services Krissy Herman shares observations from the current sourcing season and what corporate hotel program managers should expect next year. This year is undeniably a very peculiar one for hotel sourcing. With business travel down, hotel rates fluctuating and uncertainties ahead in 2021, both corporate buyers and…
HRS tested the patience of some hoteliers with a decision to direct client requests for proposals to individual properties rather than brand representatives. According to sources in hospitality, the approach caused confusion and threatened brand value by disintermediating national account managers. In some cases, HRS agreed to revert after high-level talks. Asking not to be…
In a battered travel industry, which way will prices go? There are strong arguments for both up and down. Tony O’Connor, managing director of the Butler Caroye consultancy, lays out several of them. Some travel buyers are hoping for deep discounts and big bargains from travel suppliers desperately competing for business when travel demand recovers….
Hotel average daily rates took a hit in many markets over the past couple of weeks as cancelations rolled in. That means deals for those traveling for business. However, it also throws the relative position of negotiated corporate rates out of whack. Travel procurement professionals and hotels are reconsidering not only the pricing that many…
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