Tag Archives: hotel

Conichi Trades ‘Sexy’ Stuff For Fundamentals

By | June 12, 2018

As interesting as the next new thing can be, sometimes it’s the boring old stuff that needs attention. Core processes, data capture, spend management. Yawn. When Germany-based Conichi hit the market four years ago, its mobile app leveraged beacons and personalization, and facilitated digital hotel room door opening. The company’s focus is different now. Conichi still provides some of those… Read More »

GDSs Power Up In Hotel Arms Race

By | November 8, 2017

GDS operators continue to beef up hotel content and make it easier for travel agents to get at. Among recent moves, Travelport began negotiating its own hotel rates and offered a new agent point-of-sale tool. Sabre is planning a new multi-source hotel content solution for 2018. The goal for these distributors and Amadeus is to bring in as much… Read More »

Carlson Wagonlit’s RoomIt Builds Tech For Midmarket, Partners For Large

By | October 11, 2017

Carlson Wagonlit Travel is showing it’s serious about lodging, with 150 people already in its RoomIt dedicated hotel division, and more to come next year. Six salespeople are selling RoomIt to businesses that are not clients of the mother ship. “We have already signed a RoomIt-only client,” said CWT president for hotels Scott Brennan during a late September… Read More »

How Hyatt Strives For Safety And Security

By | September 19, 2017

Boston – Big hotel companies have a monumental task in keeping their properties safe. Many are in far-flung locales, some of which are deemed risky. They may be terrorist targets. They’re unwitting havens for human traffickers. They host high-profile events and high-profile guests. People from all walks of life are always coming and going. Corporate security and travel… Read More »

CWT Using Points, New Rate System To Capture More Hotel Bookings

By | May 19, 2017

Many travel management companies and tech firms are working to process more of their clients’ hotel bookings. Continuing its push, Carlson Wagonlit Travel is rolling out a simplified rate aggregation system and using loyalty points as incentives. During a Wednesday interview, CWT president of hotels Scott Brennan said some clients in Europe that use the KDS and Traveldoo… Read More »

Providers: Audit To Improve Hotel Sourcing Results

By | May 5, 2017

Companies that do not audit hotel rates and availability are leaving piles of cash on front desks, according to BCD Travel analysis of client data. Without standard rate audits, a firm spending about $20 million annually on hotels overpays them by $490,000, the travel management company found. The same client would save about $900,000 per year using both rate and availability audits. Extrapolating the findings, BCD… Read More »

No Show? No Commission

By | March 24, 2017

Industry practice stipulates that hotels don’t pay commissions on penalty charges when travelers don’t show up, even if the rate they booked was commissionable. Yet, one expert said some travel management companies get hotels to stray from the standard practice. No-shows are fairly rare, but the topic could become more relevant if hotels continue to tinker with cancellation… Read More »