HRS

The Year In Polls: Despite Irritations, Business Travelers Are Happy

Travel management’s top priority for a long time was cost control. Now, duty of care and traveler safety are front and center. Traveler satisfaction continues to rank a bit lower (1, 2). Nevertheless, corporate travelers seem to be a pretty satisfied bunch, at least according to 2017 industry research. It sounds counter-intuitive. Business travel is grueling. The list…

GBTA May Add Airbnb To Hotel Sourcing Tool

GBTA will consider “all forms of accommodations” for a forthcoming update to its hotel request for proposals template. Aiming to complete the update in time for 2019 rate negotiations, GBTA will establish a volunteer task force to determine which new elements to incorporate, according to an association official. Bringing home-sharing into the annual hotel RFP…

CWT Using Points, New Rate System To Capture More Hotel Bookings

Many travel management companies and tech firms are working to process more of their clients’ hotel bookings. Continuing its push, Carlson Wagonlit Travel is rolling out a simplified rate aggregation system and using loyalty points as incentives. During a Wednesday interview, CWT president of hotels Scott Brennan said some clients in Europe that use the…

Providers: Audit To Improve Hotel Sourcing Results

Companies that do not audit hotel rates and availability are leaving piles of cash on front desks, according to BCD Travel analysis of client data. Without standard rate audits, a firm spending about $20 million annually on hotels overpays them by $490,000, the travel management company found. The same client would save about $900,000 per year using both rate and availability audits….

2017 U.S. Corporate Hotel Rates: Small Increases, Some Happy Surprises

[CLARIFICATION, Jan. 4, 2017: An HRS spokesperson explained that while the company promotes independent properties, it does not require sourcing clients to commit to using them. Rather, those clients are asked to funnel “a reasonable” share of total hotel volume through HRS systems. This article has been updated with that information.] U.S. corporate negotiated hotel…

Teleconference 2: Hotel Buying

Hotel Buying Oct. 13, 2016 On Teleconference 2, The Company Dime and expert guests examined the dynamics of the ongoing 2017 hotel rate negotiating season. ABC Global Services CEO Eric Altschul, Hilton executive director for business travel sales Maria Chevalier, Festive Road associate Lora Ellis, Anthem travel and events director Cindy Heston and HRS . ….

Not Steeply And Not Everywhere, Average U.S. Hotel Rates To Rise Again In 2017

[UPDATE, June 28, 2017: BCD Travel’s Advito suggested that hotel demand in North America “may have passed its peak.” As such, the consulting unit tweaked its average rate increase projection downward to a 2 percent to 4 percent range from 3 percent to 4 percent.] U.S. corporate hotel rates are projected to rise about 4…

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