Posted in Distribution Suppliers

Far Off For Business Travel Channels, Attribute-Based Shopping To Be A Hotel Website Reality This Year

Analysts and hoteliers including IHG are exploring a new way of selling rooms that also means a new way of shopping for them. It sounds…

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Posted in Negotiating Sectors

Hyatt Hotels Negotiates Consortia Rates With Shared Services Firm KBB Partners

Hyatt has negotiated rates for shared services provider KBB Partners’ financial and professional services members. KBB aggregates spending to secure favorable pricing and contract terms…

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Posted in Careers Culture

Substantial Progress On Gender Balance Eludes Business Travel Professionals

EasyJet last month took heat for a gender pay disparity that it attributed to the preponderance of males among its pilots. The company also is…

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Posted in Risk

How Hyatt Strives For Safety And Security

Boston – Big hotel companies have a monumental task in keeping their properties safe. Many are in far-flung locales, some of which are deemed risky….

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Posted in Negotiating Suppliers

New Hotel Cancel Policies Not ‘Fine’ By Customers, But Greater Negotiated Value Offers Silver Lining

The reception to some hotel chains’ new 48-hour cancellation rules has been “perfectly fine,” according to Hilton Worldwide CEO Christopher Nassetta. “Nobody likes incremental restrictions…

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Posted in Distribution Suppliers

‘Book Direct’ Perception Challenge Trumps Rate Access Problems

Most of the recently announced members-only rates from major hotel chains are available in managed travel channels, but that’s not the whole point. Business travelers…

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Posted in Distribution Suppliers

Hyatt Makes U-Turn On Member Rates In Global Distribution Systems

Hyatt Hotels Corporation has reversed its plan to keep new loyalty program members-only discount rates out of global distribution systems. A spokesperson declined to address…

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