Read on for the latest industry discussions about digital passports, dynamic hotel pricing and TMC relationships. Providers of so-called digital health passports continue to add partnerships with airlines, airports and other entities to ease international travel. Starting with verifiable, negative Covid test results, the systems now are working to add proof of vaccination. Air transport…
Last week, a federal court sentenced a Baltimore-area former owner of a travel booking company to a year and a day in prison for operationalizing one of the oldest tricks in the corporate travel book — using IBM’s rate code. It’s been a half-joke in the travel industry for decades, but it’s fraud, and some…
The Travel and Tourism Advisory Board of the U.S. Commerce Department is attempting to collaborate with other U.S. federal agencies to spur development of standards and digital interoperability for traveler documentation of Covid-19 vaccinations and test results. On Wednesday, TTAB chair and CWT president and CEO Kurt Ekert outlined the effort’s goals and challenges during…
After Travelport declined to comment for a Jan. 22 article about rationalizing its core systems, the company’s board approved funding for that purpose. Travelport then made its CEO available to industry media. Asked last week what he meant by some comments in the published interviews, Greg Webb threw his predecessors under the bus. According to…
IBM isn’t interested in building a booking engine, but its researchers are working to help business travelers with the post-booking trip experience. The tech giant is offering travel and transportation clients opportunities to white label its conversational interface platform. This can power, for example, virtual assistants to help travelers get out of long airport lines….
Ohio-based ATG Business Travel Management plans by mid-2020 to release a voice-powered booking application thanks to a strategic partnership with IBM. Backed by historical travel and expense data, business traveler profiles and company policies, the new booking function will be “more than a chatbot,” according to Tammy Krings, CEO at ATG Worldwide. Krings claimed that essentially…
Chicago — When $630 million accounting and consulting firm Baker Tilly about six years ago attempted a “soft” travel program rollout, it didn’t really work. Now the Chicago company is combining more polished communications and training efforts with a more stringent policy in an effort to get program buy-in while also respecting its culture. A…
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