Posted in Distribution Suppliers

Travelport’s Webb: Prior Management Was ‘Picking Around The Edges Without Solving The Bigger Issue’ Of Consolidating Tech

After Travelport declined to comment for a Jan. 22 article about rationalizing its core systems, the company’s board approved funding for that purpose. Travelport then…

Continue Reading...
Posted in Productivity Service Suppliers

To Make A Virtual Agent, IBM Says, Put The Conversation Before The Device

IBM isn’t interested in building a booking engine, but its researchers are working to help business travelers with the post-booking trip experience. The tech giant…

Continue Reading...
Posted in Productivity Suppliers

ATG Teams With IBM To Build Voice-Enabled Booking

Ohio-based ATG Business Travel Management plans by mid-2020 to release a voice-powered booking application thanks to a strategic partnership with IBM.  Backed by historical travel…

Continue Reading...
Posted in Culture Methods Policy

Managers Use Many Methods For Business Traveler Engagement

Chicago — When $630 million accounting and consulting firm Baker Tilly about six years ago attempted a “soft” travel program rollout, it didn’t really work….

Continue Reading...
Posted in Distribution Methods Reporting

IBM, Travelport Ready Blockchain Service For Commission Processing As Smaller Firms Also Make Progress

Travelport has agreements with “major” hotel and travel management company partners to pilot a hotel commission tracking and collection system using blockchain technology from IBM….

Continue Reading...
Posted in Distribution Methods

IBM Gets Patent On Travel Planning

The U.S. Patent and Trademark Office last week issued a patent to IBM for “intelligent travel planning.” The patented process covers receiving a user’s trip…

Continue Reading...
Posted in Distribution Service Suppliers

Amadeus To Retire ‘Workhorse’ Mainframes

Amadeus expects this year to reach a major milestone, decommissioning the last of its mainframes. This is the culmination of a multi-year process to achieve…

Continue Reading...