Several big lodging chains and a data intermediary face allegations of unreasonable restraint of trade regarding hotel rates, in violation of antitrust regulations. A set of seven plaintiffs, seeking class-action status for untold numbers of others, accused CoStar, which owns Smith Travel Research, along with Accor, Hilton, Hyatt, InterContinental Hotels, Loews Hotels and Marriott, of…
Though some forecasters expect moderation next year, corporate hotel rates continue to rise. There are several reasons, notably inflation, cost pressures and lagging corporate recovery relative to other segments. While several hotel executives in recent weeks said all three challenges were easing, they also described a “normalized” environment featuring elevated pricing levels. Buyers should expect…
More hotel chains are adopting a solution developed by Grasp Technologies and Marriott International for the vexing problem of communicating virtual payment instructions to properties. “Right now, we’ve launched with Marriott, Hilton, IHG and Hyatt,” said Grasp senior sales director for virtual payments Stacey Mack during a webinar last week. “We will bring on more…
Clients told Cvent its transient sourcing products were “adequate,” but the company is shooting higher. As business travel pros begin thinking about 2023 rate negotiations, the company on Tuesday told buyers and suppliers it would update components of its request for proposals technology for this summer. Reducing custom questions and back-and-forth on standard ones are…
Demand for corporate travel lodging is accelerating but it’s not just volume that’s closing in on familiar territory. Average rates and the brands getting bookings also look more like they did in 2019, according to Tripbam data presented this month. “We are seeing a rapid increase in rate,” said Tripbam CEO Steve Reynolds during his…
Hotel executives say they are reconsidering and reinstating brand standards, potentially impacting business traveler expectations and corporate sourcing. Brand standards govern the responsibilities of property owners and operators. Ranging from design, maintenance and renovations to operations, amenities and customer services, they support consistent experiences and define brands. Prominent among them are specifications for food and…
While there are plenty of Covid vaccine mandates for indoor places around the country and the world, there are few for hotels. In the United States, they’re limited to a handful of smaller boutique hotels and leisure/resort properties — for now. A few other countries already enacted rules requiring proof of vaccination for lodging guests,…
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