Posted in Distribution Methods

IBM Gets Patent On Travel Planning

The U.S. Patent and Trademark Office last week issued a patent to IBM for “intelligent travel planning.” The patented process covers receiving a user’s trip…

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Posted in Careers Culture

Why Corporate Clients Share The Blame For Slow Business Travel Innovation

It’s often said that innovation in corporate travel doesn’t keep pace with advancements in consumer travel. Some accuse travel management companies of being stuck in…

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Posted in Culture Suppliers

Yael Klein On Failure

AirPlus International has made mistakes by not asking customers the right questions in advance. It’s a humble admission by executive director of marketing Yael Klein…

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Posted in Methods Reporting

Mat Orrego On Approaching And Solving Problems In The Travel Industry, Part 1

Today’s advisor is Mat Orrego, CEO and founder of Cornerstone Information Systems. This is the first installment of his two-part series on approaching and solving…

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