American Express Global Business Travel during the fourth quarter created a unit called Partner Solutions to bring its relationships with other travel agencies “under one banner.” It’s well known that to serve multinational accounts, GBT partners with agencies in countries where it does not own operations. The GBT Partner Solutions staff also is approaching regional…
In the works since 2018, the initial version of ISO guidance on travel risk management is scheduled for release this month. It will provide a roadmap and a set of best practices that could evolve into a more formal standard and associated certification. Travel risk management experts welcome the publication and see it as a…
On top of worries about contracting Covid, employees and employers can’t forget that car accidents, heart attacks and other emergencies happen during business travel. Hospital capacity wasn’t traditionally a factor that U.S. corporates needed to consider for domestic trips, but that’s all changed with intensive care units now at or near capacity in several states….
Thanks to the pandemic, newly approved bylaws and turnover on the Global Business Travel Association board, 2021 will usher in a new era for the association. The membership has called for change, and two dozen industry professionals are vying for eight open board seats in elections that will run June 21 to July 19. The…
Corporate travel professionals are concerned that the apparatus of international travel won’t be ready for an expected uptick in businesspeople wanting to cross borders in the coming months. Processes for documenting inoculation and negative tests remain works in progress, while international transit rules are tremendously complicated and often change with little notice. Corporate travel buyers…
The share of business travel bookings made online by travelers relative to phone or email with an agent fell for many entities in 2020. It seems that in a crisis, many humans trust humans more than machines to have the latest info. Technologists and travel management companies are working on ways to help resume growth…
The Travel Again initiative is gaining steam as travel industry associations endorse its framework for recovery. Meeting Professionals International in February and the National Limousine Association this month announced support for the framework’s priorities and recommendations. On Tuesday, leaders from Travel Again and 18 other industry groups including GBTA held a roundtable discussion to keep…
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