Last year, business travel professionals talked a lot about the fees that travel management companies charge their corporate clients — some saying they needed to evolve. The discussion continued into 2021, including via a new report from The BTA in the United Kingdom. Like many of last year’s conversations, the report didn’t say a lot…
Consolidation in the travel management company business continues apace. On Thursday, American Express Global Business Travel, the largest player, announced its acquisition of New York-based Ovation Travel Group. The parties did not disclose terms. A highly respected corporate travel agency strong in the professional services, finance and legal sectors, Ovation has an ethos that GBT…
Have you seen a chart floating around that cites Dun & Bradstreet for indications of potential travel management company failures? Has a business development manager or salesperson shared information that looks like intelligence but also smears the competition? Be suspicious. Sure, business travel buyers and other industry constituents should be concerned about the future of…
Who would buy into the travel industry right now? Some are betting on the public. American Express Global Business Travel chair Greg O’Hara, Teplis Travel CEO Gary Teplis and longtime travel investors at Thayer Ventures since June each created a blank check company to make deals in travel. Investors design such special purpose acquisition companies,…
Business travel is an important economic enabler and New York-London is a critical business travel route. If authorities on both sides can confirm negative Covid tests by incoming travelers and limit their stays, why not exempt them from quarantine rules? Organizers of a pilot program intend to find out starting this month. A Switzerland-based nonprofit…
The elimination of change fees by Alaska, American, Delta and United is good news for business travelers and corporate travel programs. It also generates new considerations for travel policies and program management that differ based on the details. Starting Sunday with United, the four airlines removed change fees for all domestic and some shorter international…
With no one conducting in-person corporate events, the industry calendar is filled with webinars and other virtual programming. No one can listen to it all. Nor should they want to; many are beset by technical difficulties or stray too far into supplier marketing. But plenty deliver education for travel management pros and enable networking, benchmarking…
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