It’s a chicken-and-egg scenario as corporate travel management companies face hard decisions on staffing. When clients resume traveling, they need reliable, expert service more than ever. But with demand in doubt, how proactive can TMCs be in bringing back their people and recruiting more? It’s a question that begets more. How have agent roles been…
Fox World Travel chief culture officer Audra Mead discusses the benefits of nurturing “leaders-in-progress.” By letting people — regardless of title — lead projects, present to senior executives and chart their journeys, organizations can get stronger from within and individuals can reach their potential. Organizational culture is the foundation from which leaders secure solid footing…
“Victoria Jones,” head of leadership consulting at Exec Search Pros Inc., emailed yours truly on Oct. 29 about a client that had “retained us to fill various senior-level positions in one of their recent acquisitions. I was referred to you by an outside talent sourcing firm and based on your previous experience I think you…
No one in corporate travel dodged the pandemic’s brutal treatment of employment, and to make matters worse, scammers are preying on job seekers. This story by Cezary Podkul was originally published last month by ProPublica. Cybercriminals are flooding the internet with fake job ads and even bogus company hiring websites whose purpose is to steal…
No one in corporate travel dodged the pandemic’s brutal treatment of employment, and to make matters worse, scammers are preying on job seekers. This story by Cezary Podkul was originally published last month by ProPublica. It has become a ubiquitous internet ad, with versions popping up everywhere from Facebook and LinkedIn to smaller sites like…
Corporate travel buyers appreciate the Covid-related information delivered by their travel management companies and tech partners. The problem is, many travelers don’t read it and would rather call or email someone. Everyone hopes confusion over travel documentation requirements will wane — if not the prerequisites themselves — but many see the additional care needed to…
By Ryan W. Buell, a professor of business administration in the Technology and Operations Management Unit at Harvard Business School. A traumatic discontinuity like the Covid-19 pandemic presents an opportunity to reconnect — with family, friends, co-workers and even ourselves — on new terms. For businesses, this moment provides a chance to reimagine the role employees play…
