KesselRun Corporate Travel Solutions

Op Ed: Krissy Herman On 2021 Corporate Hotel Programs

KesselRun Corporate Travel Solutions vice president of client services Krissy Herman shares observations from the current sourcing season and what corporate hotel program managers should expect next year. This year is undeniably a very peculiar one for hotel sourcing. With business travel down, hotel rates fluctuating and uncertainties ahead in 2021, both corporate buyers and…

Ditching Change Fees Has Big Implications For Corporate Travel Management

The elimination of change fees by Alaska, American, Delta and United is good news for business travelers and corporate travel programs. It also generates new considerations for travel policies and program management that differ based on the details. Starting Sunday with United, the four airlines removed change fees for all domestic and some shorter international…

Resuming Business Travel Is Exceedingly Complicated But New Resources And Advice Help

“When I don’t know the answer, I might ramble on.” The humble comment during a webinar last week by a leading thinker on corporate travel management, Microsoft’s Eric Bailey, also describes the entire profession these past few weeks. Countless webinars and conference calls allowed folks to stay connected — itself a vital thing. But while…

On Plugging Leakage, Nothing New Except The Urgency

There is now plenty of justification for senior managers to authorize, and business travelers to follow, tighter booking-channel policies. For companies unable to mandate that all bookings go through designated channels, the case for data capture solutions like CapTrav, Traxo or TripLink is stronger than ever. It’s not just about where travelers are or where…

ARC Creates Model For Determining Marketshare Goals In Corporate Airline Deals

ARC is building a model to help assess the proportion of passengers in a given market that should fly on each airline based on prevailing conditions. This approach can help airlines determine when corporate clients outperform targets relative to the baseline, and how big their discounts should be in return. Called quality of service index…

Results Are In: Corporates Held The Line On Negotiated 2019 Hotel Rates, Tripbam Clients Did Better

With another annual contracting season mostly in the rear view, the three largest travel management companies reported modest increases in their clients’ negotiated corporate hotel rates for 2019. At properties in North America, the average contracted rate is up around 1 percent from 2018. Tripbam CEO Steve Reynolds said his clients secured corporate rates that averaged…

Consultancy Creates Firm To Capture Travel Bookings Irrespective Of Channel

Partners in KesselRun Corporate Travel Solutions joined a former meetings tech entrepreneur to enable organizations across the travel management spectrum to capture bookings made anywhere. Called CapTrav, the service integrates with email servers to parse travel data from booking confirmations for employees using work email addresses. If that sounds familiar, the CapTrav folks have also…

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