leadership

In Uncertain Times, The Best Strategy Is Adaptability

Corporate travel professionals know a thing or two about attempting to produce forecasts amid uncertainty. According to Michael Mankins, a leader in Bain & Company’s organization and strategy practices, companies are better off nurturing adaptability, flexibility and dynamic planning than trying to get more out of the crystal ball. Senior executives often lament, “If we…

Travel Management Companies Sweeten Offers As Staffing Issues Persist

American Express Global Business Travel, BCD Travel and CWT each has around 500 job openings, according to their websites. Industry employment and recruiting sources said some travel management companies had begun offering more competitive salaries and benefits to attract talent. Some refreshed or reintroduced recruitment and training programs.  It’s all not soon enough for corporate…

It’s Time To Streamline The Hiring Process

Finding, hiring, paying and keeping talent is one of travel management’s biggest challenges. When it comes to the hiring part across the larger corporate world, organizations are scared of making a bad decision, leading to bloated, bureaucratic processes. That’s according to this article by executive search firm ECA Partners chairman Atta Tarki, author Tyler Cowen…

Dorothy Dowling Left Best Western, Will Step Down From GBTA Board

[UPDATE, Sept. 19, 2022: GBTA’s Allied Leadership Council elected Marriott International SVP for global sales Tammy Routh as its president and Avis Budget Group SVP for Americas sales Beth Kinerk as vice president. Routh takes a seat on the GBTA board of directors.] Dorothy Dowling will step down from the Global Business Travel Association board…

Managers Can’t Do It All

In recent decades sweeping reengineering, digitization and agile initiatives — and lately the move to remote work — have dramatically transformed the job of managers. Research shows that most managers are struggling to keep up. Managers now have to think about making their teams successful, rather than being served by them; coach performance, not oversee…

Is Your Hiring Process Costing You Talent?

The travel and hospitality sectors have been as hard-hit by the labor crunch as any. Across all industries, job seekers are looking for better wages, better benefits and better remote work options. They’re also losing patience with cumbersome hiring processes. Brad Chambers, global head of talent acquisition solutions at BTS, presents four questions hiring managers…

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