According to a BCD Travel paper published last month, travel companies “cannot ignore” the metaverse and some already are engaging with it despite confusion, hype and skepticism. The report suggested travel managers may harness virtual reality to “inspect and experience the products they’re offering” to traveling employees, “steer traveler booking behaviors,” help relieve travel stress…
The travel and hospitality sectors have been as hard-hit by the labor crunch as any. Across all industries, job seekers are looking for better wages, better benefits and better remote work options. They’re also losing patience with cumbersome hiring processes. Brad Chambers, global head of talent acquisition solutions at BTS, presents four questions hiring managers…
This investigative report by by Peter Elkind was originally published this week by ProPublica. The prospect sounded terrifying. A nationwide rollout of new wireless technology was set for January, but the aviation industry was warning it would cause mass calamity: 5G signals over new C-band networks could interfere with aircraft safety equipment, causing jetliners to tumble…
“When I apply for a job,” former United Airlines sales leader Jack Purdy told us last year, “I research the company, I craft a meaningful cover letter, I even adjust my résumé. I put a lot of work into it. To think that it’s just getting brushed aside by some robot — it’s just disheartening.”…
There are so many ways for organizations to run into trouble in corporate travel that it’s especially painful when the damage is self-inflicted. Yet, that’s often what happens as a result of garbage data. In this paper, Randy Bean, founder and CEO of NewVantage Partners, shares insights about data management that could be useful for…
According to research, employee engagement has been flat for years, affecting recruitment and retention. This has been a big topic in travel management lately as organizations try to craft policies and programs that keep workers productive and comfortable while on the road. In general, according to this article from Harvard Business Review, companies should focus…
The transition to work-from-home and now to hybrid work arrangements requires a cross-departmental effort. In some cases, travel management teams help coordinate with employees who are not always in the office. Helping to keep those employees engaged and effective means tackling challenges related to communications, coordination, connection, creativity and culture, according to this article by…
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