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Managers Can’t Do It All

In recent decades sweeping reengineering, digitization and agile initiatives — and lately the move to remote work — have dramatically transformed the job of managers. Research shows that most managers are struggling to keep up. Managers now have to think about making their teams successful, rather than being served by them; coach performance, not oversee…

Exploring The Metaverse

According to a BCD Travel paper published last month, travel companies “cannot ignore” the metaverse and some already are engaging with it despite confusion, hype and skepticism. The report suggested travel managers may harness virtual reality to “inspect and experience the products they’re offering” to traveling employees, “steer traveler booking behaviors,” help relieve travel stress…

Companies Scramble To Work Out Policies Related To Employee Abortions

Some companies will cover travel and other expenses for employees seeking abortions out of state, but as Emma Goldberg writes, ensuring safety and confidentiality is no small task. There is no clear blueprint for corporate engagement on abortion. After numerous companies came forward to announce that they would cover travel expenses for their employees to…

Is Your Hiring Process Costing You Talent?

The travel and hospitality sectors have been as hard-hit by the labor crunch as any. Across all industries, job seekers are looking for better wages, better benefits and better remote work options. They’re also losing patience with cumbersome hiring processes. Brad Chambers, global head of talent acquisition solutions at BTS, presents four questions hiring managers…

Why A Not-So-Hot Economy Might Be Good News

Recessions are typically bad for travel and weak corporate profitability is normally bad for business travel. But these times of unleashed demand are anomalous for transportation, hospitality and corporate collaboration. Should travel professionals be concerned about a broader recession? It’s hard to say, but maybe not so much. Ben Casselman writes that, generally speaking, as…

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