Jay Campbell last week spoke for about nine minutes with consultant Paul Moxness, one of the world’s leading experts on risk management in lodging. Formerly…

Complaining about the hotel request for proposals process is an annual rite. During the past few years, more buyers, hoteliers and intermediaries did something about…

When you have built a brand like Airbnb’s, the last thing you want is to become just a pipe. It’s one reason that for corporate…

GDS operators continue to beef up hotel content and make it easier for travel agents to get at. Among recent moves, Travelport began negotiating its own…

Carlson Wagonlit Travel is showing it’s serious about lodging, with 150 people already in its RoomIt dedicated hotel division, and more to come next year….

Boston – Big hotel companies have a monumental task in keeping their properties safe. Many are in far-flung locales, some of which are deemed risky….

Companies that do not audit hotel rates and availability are leaving piles of cash on front desks, according to BCD Travel analysis of client data. Without…