Posted in Distribution Suppliers

No Show? No Commission

Industry practice stipulates that hotels don’t pay commissions on penalty charges when travelers don’t show up, even if the rate they booked was commissionable. Yet,…

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Posted in Distribution Negotiating Suppliers

Hilton Ends Test Of Seven-Day Cancellation Rates

For those who found Hilton’s restrictive “flexible” rates problematic, there’s some good news. A Hilton official confirmed the hotel company ended a test of those…

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Posted in Budgets Negotiating

2017 U.S. Corporate Hotel Rates: Small Increases, Some Happy Surprises

[CLARIFICATION, Jan. 4, 2017: An HRS spokesperson explained that while the company promotes independent properties, it does not require sourcing clients to commit to using…

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Posted in Risk

‘Trust But Verify’ Your Hotel Safety Vetting

Most organizations don’t inspect every hotel property they tell travelers to use. They can do some of that with the help of travel management companies…

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Posted in Negotiating Suppliers

Lodging 2017: Buyers May Be ‘More Aggressive’

When Bjorn Hanson last year published his preliminary outlook for 2016 corporate negotiated hotel rates, the New York University professor predicted buyers might suffer their…

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Posted in Negotiating Suppliers

Lodging 2017: Time For A New Approach?

Thanks partly to rate assurance technology and data, some buyers now are thinking about setting fire to the lodging RFP process. Or, at least, subjecting…

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Posted in Negotiating Suppliers

Lodging 2017: HRS Hunts Sourcing Clients, Lanyon Quiet

It’s natural to look askance at HRS when executives say they’ll do your hotel sourcing for free. We’ll get to that. The other story on…

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