Tag: loyalty
Former American Airlines Strategist Envisions Shift In Corporate Travel Discounts And Agency Incentives
What if airline incentives paid to travel management companies don’t rebound? Former American Airlines head of global sales and distribution strategy Cory Garner thinks carriers…
Startup Flightfox Claims ‘New Standard’ In Corporate Travel, But Operates Under A Different Set Of Rules
If your travel management company isn’t ARC-accredited and doesn’t use a global distribution system, is it not a TMC? According to Flightfox co-founder Todd Sullivan,…
Calling Out Points Programs As A Ruse, Expensify Enables ‘Instant’ Karma
Expensify founder and CEO David Barrett on Monday evening announced an ambitious program for social change that, among other measures, directs 10 percent of revenue…
A Few Minutes With JoeSentMe’s Joe Brancatelli
Jay Campbell this week spoke for about seven minutes with columnist Joe Brancatelli from Joe Sent Me, a website for business travelers. Brancatelli talked about…
Rewards For Policy Compliance Are A Bad Idea, Says Rewards Program Provider
Nearly one in four corporate travel managers polled in August and September said their companies offered incentives or rewards for in-policy bookings. Perhaps it’s counterintuitive, but the…
CWT Using Points, New Rate System To Capture More Hotel Bookings
Many travel management companies and tech firms are working to process more of their clients’ hotel bookings. Continuing its push, Carlson Wagonlit Travel is rolling…
With A Bit Of Strategy, Airlines And SMEs Can Find Value In Small Business Programs
When organizations don’t have enough air volume to earn negotiated discounts, many find small business programs are better than nothing. But they can be a bit more than…
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