Tag Archives: Lufthansa

Sabre CEO Menke Explains The Private Channel

Sabre CEO Sean Menke confirmed what many suspected. The IAG private channel option for travel agencies caught up in reworked economics between airlines and GDSs is about foregoing GDS incentives. Parent of British Airways and Iberia, IAG created “two buckets for the agency community,” Menke explained during the Wednesday Bernstein Technology Summit. He called them the “haves and have-nots.” The… Read More »

Lufthansa Group: Closers Get Champagne (By 2020)

Announcing financial results today for the first nine months of this year, Lufthansa Group executives offered an update on the company’s distribution and digitization strategies. In short, it will be some time before the split from traditional distribution practices bears fruit. As it moves to a Datalex-provided platform, Lufthansa Group carrier Swiss is expected next year to begin providing more… Read More »

Lufthansa Reasserts Status Quo Even As IATA May Loosen Up TMC Payment Rules

[UPDATE, Nov. 27, 2017: International Air Transport Association members last week approved rule revisions allowing travel agencies to use their own credit cards or “alternative transfer methods” to purchase airline tickets on clients’ behalf. The revisions changed the wording of IATA Resolution 890 to bring it “in line with industry rules and best practices,” according to an IATA… Read More »

Sources Unimpressed By BA Surcharge Alternatives

Travel management sources said British Airways parent IAG should go back to the drawing board on recently discussed alternatives to its surcharge program, due to take effect Nov. 1. An IAG official offered no comment on news that the firm is in the market talking to travel management companies about an incentive program not unlike the one described… Read More »

GBTA Takes Airline Distribution Head-On

Boston – Travel management professionals agree that to be effective, new airline distribution programs need to offer at least as much functionality as existing systems do. Based on expert commentary at last week’s Global Business Travel Association convention here, it would appear that a solution to be welcomed by all key parties is a ways off. Dozens of speakers… Read More »

Big Three TMCs On Evolution Of The Model, Airline Distribution, Airbnb, Concur, Synxis Breach

You generally will not see interviews published here, but an opportunity that came up last week made an exception worthwhile. What follows are excerpts of separate interviews with top executives at the three largest travel management companies. We spoke by phone with American Express Global Business Travel president Philippe Chérèque last Monday, Carlson Wagonlit Travel president and CEO… Read More »

NDC’s Upshot: Altered TMCs, Evolved Air Deals

[UPDATE, May 26, 2017: IAG informed industry partners that British Airways and Iberia would add a $10 fee as of Nov. 1, essentially for each one-way trip, on tickets purchased in global distribution systems. The fee will be displayed as a “Q charge” in fare constructions, and included in itinerary fare quotes. Refunds will align with the rules of the… Read More »

Siemens Adds Benefits From Lufthansa Direct Connect, Talks With Other Carriers

Pioneering a new airline distribution program has its perks. The Lufthansa direct-connect initiative with Siemens will benefit the conglomerate’s travelers even when they don’t book that way. More than eight months into the program, Siemens officials last week briefed The Company Dime on progress and lessons learned. It was always part of the plan to provide extras to Siemens… Read More »

Airline-GDS Negotiations Heat Up As Parties Try To Sway Lawsuit’s Outcome

[UPDATE, May 26, 2017: IAG informed industry partners that British Airways and Iberia would add a $10 fee as of Nov. 1, essentially for each one-way trip, on tickets purchased in global distribution systems. The fee will be displayed as a “Q charge” in fare constructions, and included in itinerary fare quotes. Refunds will align with the rules of the… Read More »

Lufthansa Enables Direct Booking Connections With Siemens, Volkswagen

Lufthansa Group last week announced it is processing business travel bookings directly with Germany-based conglomerate Siemens. This week it named carmaker Volkswagen for the same. Lufthansa and Siemens on Aug. 1 began using a Lufthansa-provided connection for bookings on the group’s airlines by Germany-based travelers. Officials said other markets will follow, though specifics are not available. Data for… Read More »