Lufthansa

With UK’s Business Travel Direct And BA, SAP Concur Flies Through NDC Headwinds

New York — For SAP Concur, NDC is a “mess,” a “grey area,” and a “huge job.” But there is progress. That includes a recent implementation in the United Kingdom with British Airways and a Business Travel Direct client. SAP Concur director of distribution and NDC Tom Wilkinson gave attendees to a Concur customer event…

With Planned Acquisition In Germany, American Express Global Business Travel Challenges Lufthansa Group

Lufthansa Group and American Express Global Business Travel don’t see eye-to-eye on distribution. Now, GBT brings more to the table. Announced Tuesday, its planned acquisition of DER Business Travel would add 42 locations and 600 people serving small and medium-sized clients in Germany.  Amex GBT has made clear its displeasure with Lufthansa’s moves to remove…

Lufthansa Outlines NDC Benefits, And Non-NDC Detriments, For TMCs In Road Show

In the four years since announcing its new distribution strategy, Lufthansa has done a lot to try to convince the travel agency community of the merits. The latest stop in its campaign, a Wednesday webinar for Canadian agencies, featured Lufthansa officials outlining the carrots partners can get by using the New Distribution Capability. To avoid…

TripActions CEO Cites Immaturity In Supplier Relations As Southwest Makes Vaguely Threatening Statement

[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] As of December, Southwest Airlines was curious about how TripActions was booking it. Airline officials this week suggested the unicorn corporate travel startup’s standing with Southwest was not solid. “We don’t have a formal relationship with TripActions,” according to a Southwest…

BCD Travel Aims To Solve NDC Complications In Lufthansa Test

BCD Travel last week announced a multiyear agreement with the Lufthansa Group. As part of the deal, the travel management company secured a full-content commitment from Lufthansa and the two parties agreed to test how BCD would book the airline group’s NDC offers. The agreement will give BCD Travel all content from Lufthansa and its Austrian,…

Lufthansa Greases NDC Rails With Agency Incentive, ‘Exclusive’ Ancillary Sales

Lufthansa Group in January will begin paying travel agencies one euro each time their customers fly on a ticket booked through an NDC-enabled channel. In October, the airline group will make Lufthansa and Swiss lounge access available “exclusively” through NDC channels. At that time, it will do the same for inflight Internet vouchers for intercontinental…

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