Lufthansa

TMCs Get To Work On NDC

Some travel management companies are coming to grips with the New Distribution Capability, and they’re not going it alone. Global distribution systems, agency networks, tech companies and the standards purveyor itself, the International Air Transport Association, are there to help. Most of the action is in Europe, although IATA recently highlighted U.S.-based WTMC as a…

App Provider DCS Touts Full TMC Tech Integration

Many travel management companies offer itinerary apps to client travelers. With some exceptions, they pretty much provide the same or similar features. “They are more or less a commodity,” said Cristian Dinca, founder of Bucharest-based travel tech firm DCS Plus. He said a differentiator is when an app is an extension of a unified agency…

First Pilot For United-Traxo Direct Booking Integration Is Underway

ZS Associates is running a pilot that sanctions for certain employees booking on the United Airlines website. Supported by integration between Traxo and the carrier, the direct option delivers a better booking experience and improved customer service, according to ZS Associates travel leaders. One of them is Glenn Hollister, principal at the firm and head…

Siemens Fixates On Ingenuity With TripLink, Blockchain, Hotel Sourcing Farmed To HRS

The decision by Siemens to move all hotel sourcing to HRS isn’t only about improving the $101 billion industrial manufacturer’s lodging program. It supports a traveler-centric philosophy through flexibility and choice that’s also reflected in other areas like air travel and booking channels. Process efficiencies are a bonus. “This is not open booking by definition,”…

With A ‘Neutral’ Impact From GDS Fee, Lufthansa Banks On Channel Shift

When Lufthansa Group in mid-2015 informed the market of a new distribution strategy, one stated objective was to lower associated costs. The company expects to prove wrong the skeptics and start achieving that by the end of 2018. Lufthansa’s financial reporting does not offer enough detail to completely validate progress, but there are indicators of…

Lufthansa More Than Doubles Direct Channel Discount On Some Fares

According to published reports in Europe, Lufthansa Group on April 5 began discounting by 20 euros some short-haul economy-class roundtrip fares when booked through direct or NDC-enabled channels. This is on top of the 16 euro surcharge Lufthansa, Austrian and Swiss currently apply on bookings through global distribution systems, effectively more than doubling the disadvantage…

Sabre CEO Menke Explains The Private Channel

Sabre CEO Sean Menke confirmed what many suspected. The IAG private channel option for travel agencies caught up in reworked economics between airlines and GDSs is about foregoing GDS incentives. Parent of British Airways and Iberia, IAG created “two buckets for the agency community,” Menke explained during the Wednesday Bernstein Technology Summit. He called them the “haves…

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