No independent, non-U.S. corporate booking tool provider has ever really succeeded in this market. Serko is trying to be the first. The New Zealand-based software provider, which also offers expense management, is spending significantly to grow its presence in Canada and the United Kingdom as well. The company expects travel management company reseller partnerships in…
Startups are not the only travel management providers trying out new pricing models. Thirty-six-year-old family business ProfessionalTravelService.com, a Travel Leaders Group affiliate, is based in Minneapolis but lives online. Using Deem or SAP Concur, clients don’t pay online transaction fees as the TMC relies on supplier commissions and incentive payments. Services include traveler tracking through…
Back in the day, business travelers used physical airline tickets. This helped, though did not ensure, that when non-refundable tickets went unused, credits would be applied to other trips. Then tickets went electronic, and they were more often forgotten. Managing unused ticket credits remains a pain in the a$$. And that’s company cash. So when…
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