Air travel gets a lot of attention, but lodging also generates greenhouse gas emissions. Given the number of hotel options in a given market, there may be more that companies can do about it. To overcome inconsistent reporting and disparate methodologies across the industry, some corporate buyers are developing their own hotel assessment tools. A…
Executing an acquisition or merger can be tricky, and there have been several in the corporate travel space recently. Katharine Farrell of the Dots & Lines consultancy looks back at previous examples of brand consolidation in the industry and contemplates the pros and cons. May was an interesting month for the corporate travel industry. The…
Last week, a federal court sentenced a Baltimore-area former owner of a travel booking company to a year and a day in prison for operationalizing one of the oldest tricks in the corporate travel book — using IBM’s rate code. It’s been a half-joke in the travel industry for decades, but it’s fraud, and some…
Growing activism around controversial laws passed in recent weeks and seen by many as restricting voting prompted hundreds of business leaders across the country to condemn voter suppression. Some corporate travel service providers were among them, including American Airlines, American Express, Delta Air Lines, JetBlue, Lyft, Marriott, Mastercard, SAP Concur, Uber and United Airlines. Pro-voting…
Today’s industry dialogue is all about how and when business travel comes back. A big part of the how is making travelers feel confident and streamlining their journeys. Many see digital health passports as an answer. The U.S. government last week indicated it would provide guidelines for new health credential systems. A panel of government…
In January and February of last year, Tripbam clients made about 80 percent more bookings with Marriott properties than they did with Hilton brands. In April, Hilton surpassed Marriott as the top hospitality company booked in the United States by corporations that use Tripbam, and it’s been that way ever since. During January 2021, Tripbam…
One goal of the United Airlines distribution strategy is to move corporate clients away from price as a differentiator. It’s still in the early days of that, but recent tests with SAP Concur Travel and other channels promise an environment where product and service benefits play an equal or bigger role than discounts in client…
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