Marriott International

Hotel Rates Keep Rising, But New Supply In Some Cities Gives Buyers Leverage

It’s another tough negotiating cycle for corporate hotel buyers. Healthy demand and tight availability mean some hotels are even declining to bid. But it’s not the same story in all markets and there are several ways clients can attempt to mitigate rate hikes. Buyers should have more leverage in markets that are adding lots of new rooms. New York still is…

Keep An Eye On APIs, Travel Buyers Advised

CIO Magazine announced Aug. 1 that Marriott International earned a “CIO100” award for its application programming interface platform, created in 2014. Marriott senior director for B2B e-commerce Geoff Heuchling earlier that week gave corporate travel professionals an idea of why APIs matter to them. He made them sound pretty huge. Enabling new ways to integrate internal applications, distribute data externally, service customers…

Cindy Allen Departs Concur As Some TMC Relationships Remain Touchy

Concur executive vice president of supplier and TMC services Mike Koetting will take direct responsibility for travel management company relationships as the firm says goodbye to Cindy Allen. Allen, who has served as vice president of TMC services, joined Concur upon its 2013 acquisition of GDSX. On Tuesday she informed TMCs by email that she plans to depart at…

Global Hotel Content Access For Travel Management Is On The Rise

Marriott’s plan to offer free Wi-Fi on direct bookings by loyalty members will cause channel conflict for many in business travel. Yet, it’s an oddity as the recent trend points to greater rather than reduced hotel content access for managed travel programs. As of 2010, each of the three major global distribution systems listed between 80,000 and…

Starwood May Be Next As Marriott Wi-Fi Move Catches Corporates In OTA ‘Crossfire’

Starwood Hotels & Resorts appears poised to drop Wi-Fi fees for loyalty program members booking through its apps, websites and call centers. A similar plan at Marriott International announced last month and due to take effect Jan. 15 is upsetting many travel management professionals. This is collateral damage for Marriott, which is aiming to build traveler loyalty and better compete with online travel agencies.

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