As American Airlines all but dismantles corporate sales, airline industry pundits scrutinized AA’s latest arguments about going small and emphasizing competitiveness via network and loyalty. The strategy illustrates diversification among big airlines that adds to these challenging times for corporate travel buyers. Chief commercial officer Vasu Raja on March 4 told Wall Street analysts that…
Consulting services for corporate travel program management are popping up everywhere. Even suppliers like Delta Air Lines and Mastercard are ready to help. Incumbents include special divisions of travel management companies, individuals, boutique firms and some of the world’s largest consultancies. How does an organization choose? Primarily, it’s about how well the consultant’s subject matter…
Sabre-owned virtual payments company Conferma Pay expects by January to provision virtual cards into digital wallets for travel bookings. It’s another means for virtual payment to dispense with 20th-century technology. Faxes now handle a minority of Conferma Pay’s virtual card authorizations to hotel properties, with more reliable, secure email and API connections growing in usage…
Growing activism around controversial laws passed in recent weeks and seen by many as restricting voting prompted hundreds of business leaders across the country to condemn voter suppression. Some corporate travel service providers were among them, including American Airlines, American Express, Delta Air Lines, JetBlue, Lyft, Marriott, Mastercard, SAP Concur, Uber and United Airlines. Pro-voting…
Wondering what Apple’s ambitions in payment mean for corporate travel? You’re not alone. Yael Klein of AirPlus International is here with her two cents. When Tim Cook introduced the new Apple Card in March as “the most significant change in the credit card experience in 50 years,” people obviously expected greatness. But what will we…
Just like its larger rival, the Association of Corporate Travel Executives named an insider to fill a vacant executive director position. Current ACTE president and board member Leigh Bochicchio takes over the role on June 17. Bochicchio has been in vice president positions at MasterCard for 13 years. Before that she worked for Galileo International…
[UPDATE, June 14, 2019: Starting June 17, users of Southwest Airlines’ Swabiz corporate booking portal must insert their credit card’s three- or four-digit security code. According to the airline, that includes those using a “Swabiz ghost card” (when card info wasn’t stored before June 17), those using a stored personal card (for the first purchase…
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