McIndoe Risk Advisory

hotel safety and security
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New Player Emerges In Hotel Safety, Security Validation Push

A fresh approach to hotel safety and security is taking shape across the pond. Seeking input from around the industry, the Accommodation Conformity working group of the relatively new, U.K.-based Travel Risk Academy envisions a framework backed by technology initially designed for managing serviced apartments. The plan is to publish criteria for industry review by…

Experts pursue more robust travel risk management standards

Auditable Travel Risk Management Specs Could Lead Practitioners Out Of ‘No Man’s Land’

Certifications under consideration by a major standards body could usher in a new level of risk management rigor for participating corporate travel departments and suppliers. This would come in the form of auditable travel risk management standards for corporates and relevant providers — offshoots of the ISO 31030 travel risk management best practices document —…

Travel risk management consolidation
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Travel Risk Management Mergers Raise Concerns About Systems Integration

A couple of the more prominent entities serving the travel risk management market keep making acquisitions. In their attempt to be all things to everyone, GardaWorld and Everbridge are growing too much and too fast, complicating matters for customers, according to some experts. Internova Travel Group chief risk and security officer John Rose isn’t one…

Dispatch 8
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Dispatch 8

With cost savings from NDC “not turning out to be what it was meant to be,” Air France’s chief commercial officer last week lambasted American Airlines‘ distribution plan. “American Airlines is leading the way — they think they’re leading the way — in new distribution strategies,” said Angus Clarke during an Air France-KLM Group investor…

Bruce McIndoe
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GBTA Posts Index Of Travel Risk Management Suppliers, Capabilities

Duty of care is top of mind and ISO guidance on travel risk management is becoming more familiar to those involved in corporate travel. Still, many organizations don’t know which suppliers and third parties can meet TRM program needs. Aiming to plug that knowledge gap, the GBTA Risk Committee surveyed providers, reviewed supporting evidence and…

traveler tracking
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Traveler Tracking Wasn’t Good Enough, And Might Get Worse

Traveler tracking and TMC reporting systems couldn’t handle the crush of cancellations as SARS-CoV-2 raced around the globe almost three years ago. Inaccurate reports on traveler locations had companies spinning wheels. Is the industry ready for another large-scale event? In some ways, yes. Mostly no. And evolving airline distribution strategies are complicating everything.  Things will…

Headlines Raise Red Flags For International Travel Risk Management

Headlines Raise Red Flags For International Travel Risk Management

What do the forthcoming World Cup in Qatar, a WNBA superstar and a murdered journalist’s lawyer have in common? As cautionary tales involving international travel and local laws stricter than most Westerners experience, they should be on the radar of those involved in travel risk management. The lawyer is Asim Ghafoor, a U.S. citizen detained…

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