With cost savings from NDC “not turning out to be what it was meant to be,” Air France’s chief commercial officer last week lambasted American Airlines‘ distribution plan. “American Airlines is leading the way — they think they’re leading the way — in new distribution strategies,” said Angus Clarke during an Air France-KLM Group investor…
Duty of care is top of mind and ISO guidance on travel risk management is becoming more familiar to those involved in corporate travel. Still, many organizations don’t know which suppliers and third parties can meet TRM program needs. Aiming to plug that knowledge gap, the GBTA Risk Committee surveyed providers, reviewed supporting evidence and…
Traveler tracking and TMC reporting systems couldn’t handle the crush of cancellations as SARS-CoV-2 raced around the globe almost three years ago. Inaccurate reports on traveler locations had companies spinning wheels. Is the industry ready for another large-scale event? In some ways, yes. Mostly no. And evolving airline distribution strategies are complicating everything. Things will…
What do the forthcoming World Cup in Qatar, a WNBA superstar and a murdered journalist’s lawyer have in common? As cautionary tales involving international travel and local laws stricter than most Westerners experience, they should be on the radar of those involved in travel risk management. The lawyer is Asim Ghafoor, a U.S. citizen detained…
As businesses send their people back on the road in growing numbers, there’s a lot for travel managers and travelers to remember about risk prevention, mitigation and response. At the same time, with employees working from home or just about any place they want, there are many more environments for organizations to keep tabs on….
In the works since 2018, the initial version of ISO guidance on travel risk management is scheduled for release this month. It will provide a roadmap and a set of best practices that could evolve into a more formal standard and associated certification. Travel risk management experts welcome the publication and see it as a…
On top of worries about contracting Covid, employees and employers can’t forget that car accidents, heart attacks and other emergencies happen during business travel. Hospital capacity wasn’t traditionally a factor that U.S. corporates needed to consider for domestic trips, but that’s all changed with intensive care units now at or near capacity in several states….
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