Tag: Microsoft
Experts Ponder Policy, Prices And Productivity
Do rigid, frugal travel policies jeopardize employee performance? It’s debatable. Tripbam CEO Steve Reynolds is in the cost-control camp. His argument goes like this: It’s…
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Reshopping Can Be Free, But Beware The Bias
Popularized by Tripbam and Yapta, hotel reshopping offers savings as rates fluctuate after initial bookings. But who controls exactly what gets reshopped and rebooked? Whose…
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Recasting The Travel Manager’s Role
Travel management always has been about communication. Today it’s called engagement, and it’s crucial. Collecting feedback from travelers, coordinating with various departments and getting the…
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Sabre, TSI USA Start Chatbot Pilot
Sabre said its previously announced chatbot has gone into pilot with Travel Services International USA. Using Microsoft technology, the chatbot can help travelers with self-service…
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Microsoft Embraces Hotel Data, Travel Personas In Sustainability Drive
About five years ago, Microsoft created an internal carbon tax of sorts. Since then, business units have been responsible for carbon emissions associated with their…
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Traveler Engagement: (Hard) Work In Progress
Traveler engagement is an area of opportunity, but translating touchy-feely principles for a procurement mindset of compliance and savings is problematic. Many practitioners remain in…
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Microsoft Maximizes Travel Management Resources By Getting Them From American Express GBT
Microsoft has avoided “significant disruptions to stakeholders” since deploying in May 2016 a travel management outsource model that pushes the frontier of process over people….
