Do rigid, frugal travel policies jeopardize employee performance? It’s debatable. Tripbam CEO Steve Reynolds is in the cost-control camp. His argument goes like this: It’s…

Popularized by Tripbam and Yapta, hotel reshopping offers savings as rates fluctuate after initial bookings. But who controls exactly what gets reshopped and rebooked? Whose…

Travel management always has been about communication. Today it’s called engagement, and it’s crucial. Collecting feedback from travelers, coordinating with various departments and getting the…

Sabre said its previously announced chatbot has gone into pilot with Travel Services International USA. Using Microsoft technology, the chatbot can help travelers with self-service…

About five years ago, Microsoft created an internal carbon tax of sorts. Since then, business units have been responsible for carbon emissions associated with their…

Traveler engagement is an area of opportunity, but translating touchy-feely principles for a procurement mindset of compliance and savings is problematic. Many practitioners remain in…

Microsoft has avoided “significant disruptions to stakeholders” since deploying in May 2016 a travel management outsource model that pushes the frontier of process over people….