Like other travel management companies, World Travel Inc. enabled email parsing and off-channel booking data capture in its mobile experience. Technology from Traxo powers itinerary data aggregation in the WorldMobile app as part of a deal announced in October. Some think of it as an obligatory function; the TMC sees more differentiation in other capabilities….
Mobile Technology March 9, 2017 It’s everywhere, so what’s next for mobile technology in corporate travel? Our expert panel discussed the status quo, keys to creating a mobile strategy, the possible impact of mobile self-service on jobs and operations, and emerging functions like chatbots. Listen to a recording of the live teleconference. This episode featured American Express Global…
FCM Travel Solutions soon would like you to meet Sam, a multi-platform mobile messaging service bringing e-concierge and virtual agent concepts into the managed arena. The Company Dime last month previewed the platform, which FC USA has been testing internally. About 20 users from FCM Travel Solutions’ largest corporate customer also are testing it, and its second-largest…
Lots of apps alert travelers to danger. Two of the newest come from the French and Israeli governments. These seem like good additions to the phones of ex-pats or travelers, and travel risk management experts say any info is usually better than none. Obviously partial to their products, TRM providers said one concern is that using both public and private-sector…
Given the intensity of its people’s travel, The Boston Consulting Group is not known as a stickler on expenses. But relatively flexible policies and willingness to spend on better services aren’t everything. Ease of process is important, too. BCG head of global travel Gehan Colliander said the company is moving toward a more employee-centric travel…
Denmark-based shipping and oil conglomerate Maersk appears to be one of the few companies building its own mobile corporate travel app. In an October discussion with Business Travel News, Mette Christensen, the company’s global head of travel and indirect services, said nothing else out there fit the bill. The idea prompted a challenge from Jeroen…
[UPDATE, April 8, 2016: We published new information related to this article here.] Some travel managers and TMCs are fielding questions about when Apple Pay will be available for corporate card users, but don’t trust the website. At press time, Apple showed five institutions as providers of corporate cards supporting Apple Pay. They weren’t exactly commercial payment heavyweights, but it…
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