Lodging aggregator Hotel Engine has a new service allowing business clients to cancel and modify reservations up to noon on the day of check-in for a $200 monthly subscription fee. It’s a “pro” version of the same flexibility option for individual bookings, which the company said saved its members $5 million on more than 55,000…
Altour last week released an Android and iOS mobile app with chat functions and flight disruption predictions from Lumo, formerly called Flightsayer. App maker mTrip helped build it. Mobile apps are a requirement for big corporate customers, according to Altour CIO and SVP Laura Mattingly. She said the TMC liked mTrip’s flexibility for adding other…
Health insurance giant Anthem got its travel management company, BCD Travel, to play nice as it brings the Roadmap mobile app to employees. That others face resistance when they want to do the same highlights a broader conflict over the corporate traveler’s mobile loyalty. The friction between Roadmap, its clients and its prospects on one…
The United States Patent and Trademark Office in February granted Sabre a patent on “post-booking travel assistance and organization.” This covers some key functions in the Sabre TripCase mobile app. It came nearly a decade after Sabre applied for the designation and despite more recent comments about its lack of desire for patents. Sabre was…
Many travel management companies offer itinerary apps to client travelers. With some exceptions, they pretty much provide the same or similar features. “They are more or less a commodity,” said Cristian Dinca, founder of Bucharest-based travel tech firm DCS Plus. He said a differentiator is when an app is an extension of a unified agency…
It’s well known that lodging is a strategic driver for travel management companies. Mobile is a key vehicle. American Express Global Business Travel next month in the United Kingdom will add hotel booking and chat to its Amex GBT mobile app. The move furthers a hotel strategy that recently included the integration of Booking.com content,…
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