[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] TripActions has stopped booking Delta Air Lines through proprietary interfaces after a period of months during which Delta expressed displeasure about how the startup travel management company displayed its content. First reported in Business Travel News, the removal of Delta content…
Business travel agency startup TripActions is pushing the boundaries of collaboration with examples of both authorized and unauthorized expense management integration. The company today announced a “strategic” arrangement with Expensify, to which it already had pushed client data for a couple of years. TripActions already had formal (as in, announced) relationships with Coupa and Divvy….
Now positioned predominantly as a service for small and midsized companies, Southwest Airlines’ Swabiz booking portal has a bunch of new features. The airline this month added hotel bookings, new reporting options and mobile itinerary changes. Swabiz previously offered hotel bookings through a partnership with Orbitz. Then Expedia acquired Orbitz and opted to stop providing…
[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] Something’s still amiss between Delta Air Lines and new corporate travel agency TripActions, but it’s not bugging the latter’s clients. A few said they were unaware of Delta’s displeasure with how its products and services appear to them. While Delta apparently…
Pursued for nearly five weeks, TripActions on Wednesday declined to answer basic questions about its own survey. That’s not something you often see in this line of work. Republished by some trade publications, the findings included that millennials see travel as a job perk and don’t care about loyalty programs; it takes more than an…
[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] It’s no longer surprising to see new entrants in the corporate travel space pull down big investments. Funding announcements for brand new and somewhat new players seem to come weekly. Still, the latest investment in TripActions was eye-popping. VC firm Andreessen Horowitz…
It’s often said that innovation in corporate travel doesn’t keep pace with advancements in consumer travel. Some accuse travel management companies of being stuck in the status quo. Others point fingers at booking technology providers for failing to adequately update systems. These may be fair criticisms, but travel managers shouldn’t shy away from recognizing who…
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