Posted in Distribution Suppliers

Op Ed: Tony O’Connor On Earth-Shifting Moves For Qantas That Could Make The Big Bigger

On Thursday, Qantas will go live with a new distribution strategy that surcharges bookings using channels the Sydney-based carrier disfavors. Like other big airlines, in…

Continue Reading...
Posted in Suppliers

Op Ed: Vanessa Zeiher-Kaya On What To Consider When Choosing A Travel Technology Partner

Vanessa Zeiher-Kaya is the global principal corporations segment marketing manager for Sabre. In this guest post, she reviews the key points travel managers should keep…

Continue Reading...
Posted in Careers

The U.K. BTA Is Neither The Global BTA Nor Your Local BTA

[UPDATE, July 31, 2019: The BTA appointed as CEO Clive Wratten, the former CEO of U.K. TMC Amber Road.] The United States doesn’t have a…

Continue Reading...
Posted in Productivity Reporting Service Suppliers

Op Ed: Rajiv Rajian On What ‘End To End’ Really Means

The “end-to-end” experience has been part of travel management vernacular for many years. Understanding what it entails, much less actually achieving it, may not be…

Continue Reading...
Posted in Distribution Policy

Discovery Inc. Saves With SAP Concur’s TripLink, Sans TMC Support

Since its inception, SAP Concur’s TripLink program has drawn concern from policy compliance-minded travel managers. They were well aware that lacking inventory in preferred travel…

Continue Reading...
Posted in Distribution

With UK’s Business Travel Direct And BA, SAP Concur Flies Through NDC Headwinds

New York — For SAP Concur, NDC is a “mess,” a “grey area,” and a “huge job.” But there is progress. That includes a recent…

Continue Reading...
Posted in Distribution Suppliers

Lufthansa Outlines NDC Benefits, And Non-NDC Detriments, For TMCs In Road Show

In the four years since announcing its new distribution strategy, Lufthansa has done a lot to try to convince the travel agency community of the…

Continue Reading...